RTC Workflow Groups
I don't quite get what "Groups" are in the RTC Workflow. I don't see that you set them up and am trying to figure of the purpose.
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Accepted answer
Hello Sean,
You will find more information here: https://jazz.net/library/article/1003/#workflows. Look at this text: You can create a new workflow either by starting from scratch or by duplicating an existing workflow. In the former case, click for adding a new workflow and add states to it. For every state select a state group that associates a predefined semantics with the state. For example, the open group would be appropriate for the New state. State groups in RTC are used across workflows to identify states with a similar semantics. In fact, this is the feature that powers the Resolved/Unresolved status description in queries as well as the New/In Progress/Done columns in the Taskboard view. Let us know if it helped you. Best regards, Krzysztof Kazmierczyk Sean Burke selected this answer as the correct answer
Comments Please notice that you can add state groups only in Eclipse client. It is not possible in web client - see RFE: 386221: Be able to add workflow state groups from web client as in Eclipse. |
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