RTC Workflow Groups
Accepted answer
Hello Sean,
You will find more information here: https://jazz.net/library/article/1003/#workflows.
Look at this text:
You can create a new workflow either by starting from scratch or by duplicating an existing workflow. In the former case, click for adding a new workflow and add states to it. For every state select a state group that associates a predefined semantics with the state. For example, the open group would be appropriate for the New state. State groups in RTC are used across workflows to identify states with a similar semantics. In fact, this is the feature that powers the Resolved/Unresolved status description in queries as well as the New/In Progress/Done columns in the Taskboard view.
Let us know if it helped you.
Best regards,
Krzysztof Kazmierczyk
You will find more information here: https://jazz.net/library/article/1003/#workflows.
Look at this text:
You can create a new workflow either by starting from scratch or by duplicating an existing workflow. In the former case, click for adding a new workflow and add states to it. For every state select a state group that associates a predefined semantics with the state. For example, the open group would be appropriate for the New state. State groups in RTC are used across workflows to identify states with a similar semantics. In fact, this is the feature that powers the Resolved/Unresolved status description in queries as well as the New/In Progress/Done columns in the Taskboard view.
Let us know if it helped you.
Best regards,
Krzysztof Kazmierczyk
