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question asked: Mar 19 '13, 4:29 a.m.
question was seen: 4,182 times
last updated: Mar 22 '13, 9:00 a.m.

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Problems with RTC eclipse client 4.0 and Windows XP

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Ivan Bogovic (93●1●14●11) | asked Mar 19 '13, 4:29 a.m.
Instalation:

RTC server 4.0.1
RTC eclipse client extension 4.0
Rational Business Developer version 8.5.1
Windows XP

The problem is that RBD crash  on opening existing workitem, also users cant create new work item.
RBD crash with error:



Can you please check, and recommend some further actions to resolve this issue.

Regards,
Ivan


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Eric Jodet (6.3k●5●111●120) | answered Mar 19 '13, 11:36 a.m.
JAZZ DEVELOPER
 Hello Ivan,
please refer to this technote - http://www-01.ibm.com/support/docview.wss?uid=swg21303648
and let me know if this helps here.

Thanks.
Eric.
Ivan Bogovic selected this answer as the correct answer

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Ivan Bogovic (93●1●14●11) | answered Mar 22 '13, 8:28 a.m.
edited Mar 22 '13, 8:28 a.m.
 Hello Eric,

thank you for your answer. It was helpful. In our environment users are defined like powerusers on windows xp machines. To change eclipse.ini (fallowing solution provided in recommended technote) we change permissions for XP user to admin, and that seems to solved our issue with RBD crash.

Thank you for effort.
Regards,
Ivan 
Comments
Eric Jodet commented Mar 22 '13, 9:00 a.m.
JAZZ DEVELOPER

 glad I could help here, Ivan

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