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question asked: Feb 27 '13, 11:52 a.m.
question was seen: 5,560 times
last updated: Mar 07 '13, 2:50 a.m.

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Install Insight 1.1.1.1 ETL dedicated server fails

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Arturo San Feliciano (45●1●10●10) | asked Feb 27 '13, 11:52 a.m.
 Hi,
   
      I´m tryning to install Rational Insight 1.1.1.1 in a distributed way. I have installed ok the report server (it´s working and I can access to Congnos connection) but when I try to install on a new server a distributed ETL server an error occurs in the last step (Create and deploy):
  • Fail ->Wait report server initialize and set rational reporting style 
Checking the rrdi log i´ve got this:
17:31:43,891 [http-bio-10443-exec-18] DEBUG com.hp.hpl.jena.shared.LockMRSW
                - http-bio-10443-exec-18 << leaveCS: Thread R/W: 0/0 :: Model R/
W: 0/0 (thread: http-bio-10443-exec-18)
CRRRA3001I: Connecting to the report server...
CRRRA3002I: Waiting for the report server to respond...
CRRRA3002I: Waiting for the report server to respond...
CRRRA3002I: Waiting for the report server to respond...
CRRRA3002I: Waiting for the report server to respond...
...........
CRRRA3002I: Waiting for the report server to respond...
CRRRA3007E: The connection to the report server has timed out.
CRRRA3010E: The report server dispatcher is not yet available.

Seems ETL server not able to comunicate con Report Server. I have test that Report Server is accesible by open a browser and go to Report Server JTS and RRDI.

Which url is trying to access the ETL Server? ¿Where can I find it?
did anyone have the same issue?

Thanks

P.d.attach image (sorry it´s spanish) Insight ETL Server install error

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Junli Wang (551●2) | answered Mar 06 '13, 10:00 p.m.
JAZZ DEVELOPER
the URL of JTS is actually the JTS on report server, not ETL server, the text in the UI is wrong, we will fix it.
from the log, looks like the ETL server is not started correctly.
could you find cognos logs:cogserver.log and cogconfig_response.csv  from folder: <insight_install_dir>\cognos\logs on ETL machine?
Arturo San Feliciano selected this answer as the correct answer

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Arturo San Feliciano (45●1●10●10) | answered Feb 28 '13, 3:43 a.m.

More info: If I execute the Setup process on the Report Server again, in the Topology Section seems a mistake. The URL of JTS field points to report server instead etl server. Is this field editable? Where I could change the value (is possible?)?

thanks

ELT Topology configuration
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Arturo San Feliciano (45●1●10●10) | answered Mar 07 '13, 2:50 a.m.
 Hi Junli,

     I re-installed the ETL server because I register after the ETL server installation instead of register during Report Server installation. After that both servers start normally and I check everything is correct.

Thanks

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