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launchpad.sh (CLM-Web-Installer-Linux-4.0.1) on "Open Client for Linux" (RH 6.3) just quits with "unable to find supported browser"

following actions where done to catch the problem ... but without success:
- GTK libs checked or installed
- installed FF 1.8, 1.9, Seamonkey
- installed older RTC 4.0.0.2
- debugged lauchpad.sh and child scripts by addtional printouts
Your help will be highly appeciated!
Thanks, Guenter

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Hello,
if you can't find the reason with launchpad quickly you could also use IBM Installation Manager(IM) based installation as alternative. The only disadvantage are 2 full downloads for the CLM repo and the IM installer for Linux.
Also with a separate IM  installation you can have a non GUI automated or silent installation as well.
This will allow for example to install CLM on a server without a X Window system.



Guenter Knauer selected this answer as the correct answer

1 vote

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HI Rene,

Thank you for your answer. Can you please tell me what I am looking for in terms of the CLM repo that I need, as well as how it links with Installation Manager? Can I get the repo from the Jazz downloads section, and if it's a specific file in a package, can you point it out for me?

Thank you,
Chris


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 The install manager repo download link for 4.0.1 is
https://jazz.net/downloads/rational-team-concert/releases/4.0.1/JTS-CCM-QM-RM-repo-4.0.1.zip

or you can go to
and check under "Installation Manager Repositories"

Steps:
- Unzip the downloaded file
- Open IBM Installation Manager
- Click File>preferences, browse to downloaded folder and add repository.config
- Click install

1 vote

Comments

Thank you Shubjit!

I downloaded the repo and it worked like a charm

Thank you,
Chris


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Hi Guenter,

That's a very old version of FF. You'll want at least 3.5, and FF 10 ESR would be best. You can check out the System Requirements to get specifics.

Good luck,
Jim

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Jim,
oops, sorry, that's a typo: I installed FF 18 and 19.
any further ideas?
- Guenter

Hello,

Has a solution to this problem been found? I am running into this problem with Firefox version 17.0.6

I attempted to export the BROWSER variable as suggested yet to no avail.

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Question asked: Feb 25 '13, 8:24 a.m.

Question was seen: 5,961 times

Last updated: Jun 07 '13, 9:50 a.m.

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