[closed] Login page not loading after applying iFix004 to CLM 6.0.2
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We have recently set up a brand new CLM 6.0.2 server (Linux).
We have then applied iFix004, following the instructions detailed in the readme file. Upon restarting the WAS profile, we tried to login to the CLM applications (jts and ccm), but the login pages failed to load. Actually, it seems that the login pages hang: after a 20 minutes wait, we gave up and stopped the WAS profile again. We then uninstalled iFix004 and installed a previous one, iFix002. We followed the same instructions; we even ran the same commands. iFix002 works fine, so I wonder if anyone has installed iFix004 and has encountered any problems. |
The question has been closed for the following reason: "Problem is not reproducible or outdated" by lumar Aug 17 '18, 4:27 p.m.
5 answers
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With the help of IBM Support, we have solved the issue.
When we made the initial installation of CLM, we disabled the https transport on the base 6.0.2 CLM applications (by editing the web.xml files). We were getting the error because, apparently, iFix004 re-enables the https transport automatically, unless you set a custom property in WAS profile (see http://www.ibm.com/support/knowledgecenter/SSCP65_6.0.2/com.ibm.jazz.install.doc/topics/t_disable_server_certificates.html). With this property set, the CLM applications work even with iFix004 installed. |
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I'm also interested to know if anyone installed iFix004 successfully, because I will probably install it next week
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I am having Login page not loading after applying iFix006 to CLM 6.0.2
using IE 10 and IE 11... Using Firefox and Chrome it's OK
another server using iFix005 to CLM 6.0.2 works fine using any browser, as this server used to be using iFix005
Any other suggestion ? Comments IBM has released a new iFix called iFix006a since which should fix your issue. It addresses defect 405498 which appears to be your problem. Check it out. @scouillaud could you provide me the download link, because at fixCentral it's not there... Go to https://jazz.net/downloads/clm/releases/6.0.2?p=allDownloads, scroll to the bottom and you'll see iFix006a under interim fixes. |
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