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ERORR ocurent when installing JKE sample the installation didn't get to the end


yossi horesh (18810) | asked Oct 16 '13, 2:28 a.m.
retagged Oct 16 '13, 9:02 a.m. by Laura W. Hinson (16126)
 ERROR - 
==================
ERORR install JKE3


635287 ROW X FAMILY (236,6) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (55,19) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,7) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,8) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,9) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,10) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,11) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,12) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,13) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,14) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,15) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,16) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,17) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (236,18) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,6) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,7) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,8) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,9) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,10) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,11) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,12) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,13) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,14) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,15) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,16) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,17) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,18) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (56,19) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,6) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,7) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,8) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,9) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,10) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,11) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,12) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,13) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,14) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,15) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,16) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,17) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X FAMILY (237,18) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (57,6) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (57,7) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) 635287 ROW X ENUM_VAL (57,8) GRANT T 1 635287 JAZZ UserTransaction ACTIVE (145,21 673) SQL: select distinct t1.ITEM_ID, t1.STATE_ID, t1.JZ_DISCRIMINATOR from PROCESS.P ROCESS_AREA t1 where t1.JZ_DISCRIMINATOR = 140 and (t1.ARCHIVED = 0) SQL Exception #1 SQL Message: A lock could not be obtained within the time requested SQL State: 40XL1 Error Code: 30000 08:09:44,495 [Thread-55] WARN com.ibm.team.lpa.http - CRJCA0042W Host https://myrtcts:9443 has indicated a problem with an LPA re quest. >>> POST https://myrtcts:9443/jts/proxy?uri=https%3A%2F%2Fmyrtcts%3A9443%2Frm%2F clmSampleProject HTTP/1.1 >>> Accept: text/json >>> X-Requested-With: JazzHttpClient >>> X-socket-timeout: 1200 >>> X-jazz-downstream-auth-client-level: 4.0 >>> X-jazz-proxy-chained-callback: https://myrtcts:9443/admin/oauthCallback { "sample": { "context": { "rdrp.project.jkebanking": { "label": "JKE Banking3 (Requirements Management)", "uri": "https:\/\/myrtcts:9443\/jts\/process\/project-areas\/_vg lQQjYoEeOb27aUSFtKRQ" }, "rqm.project.jkebanking": { "label": "JKE Banking3 (Quality Management)", "uri": "https:\/\/myrtcts:9443\/qm\/process\/project-areas\/_8U0 XwjYoEeObfswR5zIo-Q" }, "rtc.project.jkebanking": { "label": "JKE Banking3 (Change Management)", "uri": "https:\/\/myrtcts:9443\/ccm\/process\/project-areas\/_yV Bt0jYoEeOKddhIIx9Hqg" }, "team.rqm.test": { "label": "JKE Testing", "uri": "https:\/\/myrtcts:9443\/qm\/process\/project-areas\/_8U0 XwjYoEeObfswR5zIo-Q\/team-areas\/_ihiKdTYpEeObfswR5zIo-Q" }, "team.rqm.test.mtm": { "label": "JKE Testing - Money that Matters", "uri": "https:\/\/myrtcts:9443\/qm\/process\/project-areas\/_8U0 XwjYoEeObfswR5zIo-Q\/team-areas\/_i5leFTYpEeObfswR5zIo-Q" }, "team.rtc.brm": { "label": "Business Recovery Matters", "uri": "https:\/\/myrtcts:9443\/ccm\/process\/project-areas\/_yV Bt0jYoEeOKddhIIx9Hqg\/team-areas\/_hINnETYpEeOKddhIIx9Hqg" }, "team.rtc.eem": { "label": "Energy Efficiency Matters", "uri": "https:\/\/myrtcts:9443\/ccm\/process\/project-areas\/_yV Bt0jYoEeOKddhIIx9Hqg\/team-areas\/_iGqMVTYpEeOKddhIIx9Hqg" }, "team.rtc.releng": { "label": "Release Engineering", "uri": "https:\/\/myrtcts:9443\/ccm\/process\/project-areas\/_yV Bt0jYoEeOKddhIIx9Hqg\/team-areas\/_iUM5FDYpEeOKddhIIx9Hqg" }, "user.al": { "label": "al", "uri": "https:\/\/myrtcts:9443\/jts\/users\/al" }, "user.bob": { "label": "bob", "uri": "https:\/\/myrtcts:9443\/jts\/users\/bob" }, "user.current": { "label": "YOSSI", "uri": "https:\/\/myrtcts:9443\/jts\/users\/YOSSI" }, "user.curtis": { "label": "curtis", "uri": "https:\/\/myrtcts:9443\/jts\/users\/curtis" }, "user.dave": { "label": "dave", "uri": "https:\/\/myrtcts:9443\/jts\/users\/dave" }, "user.deb": { "label": "deb", "uri": "https:\/\/myrtcts:9443\/jts\/users\/deb" }, "user.marco": { "label": "marco", "uri": "https:\/\/myrtcts:9443\/jts\/users\/marco" }, "user.rebecca": { "label": "rebecca", "uri": "https:\/\/myrtcts:9443\/jts\/users\/rebecca" }, "user.rtc.build": { "label": "build", "uri": "https:\/\/myrtcts:9443\/jts\/users\/build" }, "user.sally": { "label": "sally", "uri": "https:\/\/myrtcts:9443\/jts\/users\/sally" }, "user.tammy": { "label": "tammy", "uri": "https:\/\/myrtcts:9443\/jts\/users\/tammy" }, "user.tanuj": { "label": "tanuj", "uri": "https:\/\/myrtcts:9443\/jts\/users\/tanuj" }, "user.ursula": { "label": "ursula", "uri": "https:\/\/myrtcts:9443\/jts\/users\/ursula" } }, "id": "com.ibm.team.sample.money.matters", "version": "3.0" } } <<< HTTP/1.1 500 Internal Server Error <<< Server: Apache-Coyote/1.1 <<< Date: Wed, 16 Oct 2013 06:09:44 GMT <<< Content-Type: text/json;charset=UTF-8 <<< Content-Length: 189 <<< Connection: close { "detailedMessage": "Index: 0, Size: 0 (More info found at entry [89edfa121f9 c2abf] in the RM application server log)", "errorMessage": "Internal Error", "errorStatus": "500" } 08:09:44,837 [Thread-55] ERROR com.ibm.team.lpa.templates - com.ibm.team.lpa.automation.TaskException: com.ibm.team.lpa.automation.TaskExcep tion: CRJCA0003E The Lifecycle Project Administration (LPA) application made a r equest that was answered by an unexpected response code. The request was: https: //myrtcts:9443/rm/clmSampleProject. The response was: HTTP/1.1 500 Internal Serv er Error. at com.ibm.team.lpa.tasks.CreateSampleTask.runTask(CreateSampleTask.java :84) at com.ibm.team.lpa.common.tasks.AbstractTask.run(AbstractTask.java:56) at com.ibm.team.lpa.automation.CompositeTask.run(CompositeTask.java:208) at com.ibm.team.lpa.automation.CompositeTask$MonitoredSubTask.run(Compos iteTask.java:124) at com.ibm.team.lpa.automation.CompositeTask.run(CompositeTask.java:208) at com.ibm.team.lpa.common.tasks.LoggingCompositeTask.run(LoggingComposi teTask.java:37) at com.ibm.team.lpa.automation.AsyncTask$TaskRunner.run(AsyncTask.java:4 0) at java.lang.Thread.run(Thread.java:738) Caused by: com.ibm.team.lpa.automation.TaskException: CRJCA0003E The Lifecycle P roject Administration (LPA) application made a request that was answered by an u nexpected response code. The request was: https://myrtcts:9443/rm/clmSampleProje ct. The response was: HTTP/1.1 500 Internal Server Error. at com.ibm.team.lpa.common.tasks.AbstractTask.handleError(AbstractTask.j ava:145) at com.ibm.team.lpa.tasks.CreateSampleTask.runTask(CreateSampleTask.java :72) ... 7 more 08:09:44,838 [Thread-55] ERROR com.ibm.team.lpa.templates - Server response: { "detailedMessage": "Index: 0, Size: 0 (More info found at entry [89edfa121f9 c2abf] in the RM application server log)", "errorMessage": "Internal Error", "errorStatus": "500" }


Comments
Ralph Schoon commented Oct 16 '13, 3:12 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I usually expect at least a decent description of the environment in the question. We have several versions out there and support various DB'S and OS's.

Just pasting some stack trace without additional comments and information is not going to help to solve your problem.

2 answers



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yossi horesh (18810) | answered Oct 16 '13, 4:24 a.m.
Sorry there is some more INFO

I have tried to install JKE Sample.

OS - Win 7 (64)
3 application installed RM,QM,CCM 

The installation  stuck after 38%   when it tried to install RM.

thanks for help
Yossi. 



Comments
Ralph Schoon commented Oct 16 '13, 4:29 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Which version of CLM are you running?


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yossi horesh (18810) | answered Oct 16 '13, 6:19 a.m.
 ver - 4.0.4

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