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question asked: Feb 06 '13, 6:35 p.m.
question was seen: 4,203 times
last updated: Oct 16 '13, 9:55 p.m.

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RRC on RHEL 6.3 throws gdk error when rendering visual artifacts

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Aaron Cohen (820●78●51) | asked Feb 06 '13, 6:35 p.m.
JAZZ DEVELOPER
edited Feb 06 '13, 6:36 p.m.
I have CLM (DM, RM. RTC, QM) on RHEL 6.3 (64bit) and the server crashes whenever I load a visual artifact in RM that uses the converter application.  I followed the steps on this technote (http://www-01.ibm.com/support/docview.wss?uid=swg21410023). Is there anything else I should have done?

I noticed the following in the tomcat logs:
(SWT:3438): GLib-GObject-WARNING **: cannot register existing type `SwtFixed'
(SWT:3438): GLib-GObject-WARNING **: cannot register existing type `SwtTextRenderer'
(SWT:3438): GLib-GObject-WARNING **: cannot register existing type `SwtPixbufRenderer'
(SWT:3438): GLib-GObject-WARNING **: cannot register existing type `SwtToggleRenderer'
java: xcb_io.c:242: process_responses: Assertion `(((long) (dpy->last_request_read) - (long) (dpy->request)) <= 0)' failed.
JVMDUMP039I Processing dump event "abort", detail "" at 2013/02/06 18:18:46 - please wait.
Gdk-ERROR **: The program 'SWT' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadIDChoice (invalid resource ID chosen for this connection)'.
  (Details: serial 244 error_code 14 request_code 1 minor_code 0)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the --sync command line
   option to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)
aborting...

It is CLM 4.0.1 setup with tomcat and Derby. I am using the "Money that Matters" sample project. The startup script is based on http://www-01.ibm.com/support/docview.wss?uid=swg21425943

cat clmStart.sh 
#! /bin/bash
Xvfb :1 -screen 0 800x600x24&
export DISPLAY=localhost:1.0
cd /opt/IBM/JazzTeamServer/server/
DISPLAY=localhost:1.0 ./server.startup

The Xvfb package is xorg-x11-server-Xvfb-1.10.4-6.el6_2.3.x86_64

I also noticed the following in the Xvfb output:

SCREEN: 0 objects of 176 bytes = 0 total bytes 0 private allocs
DEVICE: 4 objects of 48 bytes = 192 total bytes 0 private allocs
CLIENT: 0 objects of 144 bytes = 0 total bytes 0 private allocs
WINDOW: 0 objects of 48 bytes = 0 total bytes 0 private allocs
PIXMAP: 1 objects of 16 bytes = 16 total bytes 0 private allocs
GC: 0 objects of 56 bytes = 0 total bytes 0 private allocs
CURSOR: 0 objects of 8 bytes = 0 total bytes 0 private allocs
CURSOR_BITS: 0 objects of 8 bytes = 0 total bytes 0 private allocs
DBE_WINDOW: 0 objects of 24 bytes = 0 total bytes 0 private allocs
TOTAL: 5 objects, 208 bytes, 0 allocs
4 DEVICEs still allocated at reset
DEVICE: 4 objects of 48 bytes = 192 total bytes 0 private allocs
CLIENT: 0 objects of 144 bytes = 0 total bytes 0 private allocs
WINDOW: 0 objects of 48 bytes = 0 total bytes 0 private allocs
PIXMAP: 1 objects of 16 bytes = 16 total bytes 0 private allocs
GC: 0 objects of 56 bytes = 0 total bytes 0 private allocs
CURSOR: 0 objects of 8 bytes = 0 total bytes 0 private allocs
CURSOR_BITS: 0 objects of 8 bytes = 0 total bytes 0 private allocs
DBE_WINDOW: 0 objects of 24 bytes = 0 total bytes 0 private allocs
TOTAL: 5 objects, 208 bytes, 0 allocs
1 SELECTIONs still allocated at reset
WINDOW: 0 objects of 48 bytes = 0 total bytes 0 private allocs
PIXMAP: 1 objects of 16 bytes = 16 total bytes 0 private allocs
GC: 0 objects of 56 bytes = 0 total bytes 0 private allocs
CURSOR: 0 objects of 8 bytes = 0 total bytes 0 private allocs
CURSOR_BITS: 0 objects of 8 bytes = 0 total bytes 0 private allocs
DBE_WINDOW: 0 objects of 24 bytes = 0 total bytes 0 private allocs
TOTAL: 1 objects, 16 bytes, 0 allocs
1 PIXMAPs still allocated at reset
PIXMAP: 1 objects of 16 bytes = 16 total bytes 0 private allocs
GC: 0 objects of 56 bytes = 0 total bytes 0 private allocs
CURSOR: 0 objects of 8 bytes = 0 total bytes 0 private allocs
CURSOR_BITS: 0 objects of 8 bytes = 0 total bytes 0 private allocs
DBE_WINDOW: 0 objects of 24 bytes = 0 total bytes 0 private allocs
TOTAL: 1 objects, 16 bytes, 0 allocs
expected keysym, got XF86TouchpadOn: line 120 of inet
expected keysym, got XF86TouchpadOff: line 121 of inet

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Shuhichi Saitoh (200●5●9) | answered Oct 16 '13, 9:41 p.m.
edited Oct 16 '13, 9:55 p.m.
Aaron,

Suppose this answer is too late for you, however I observed the very same problem in my environment, and I finally workaround the problem.
So I will share what I did with you and others.

I was using Tomcat, installing all applications (RRC/RTC/RQM and RSA DM) on it.
I'm not sure root cause of the problem, but what I did was that separate "converter" application JVM with the other JVM. (referring the jazz.net article https://jazz.net/library/article/1089)

- Create a directory (/opt/IBM/converter/server)
- Copy tomcat directory in the original JazzTeamServer to the above directory
- Delete .war files in the [copied tomcat]/webapps directory except converter.war
- Copy server.startup shell script from original JazzTeamServer to the /opt/IBM/converter/server.
- Modify the copied server.startup shell script, to locate JAZZ_HOME and JRE_HOME on original JazzTeamServer
- Modify the [copied tomcat]/conf/server.xml to avoid port conflict
- Modify the com.ibm.rdm.fronting.server.ConverterURL value in the /opt/IBM/JazzTeamServer/conf/rm/fronting.properties to locate the copied converter.
- Start both tomcat

Converter application on the copied tomcat works fine.

Hope this helps,

Shuichi Saito


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