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question asked: May 23 '13, 6:25 p.m.
question was seen: 5,367 times
last updated: Jun 04 '13, 5:29 p.m.

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Removing temp(?) files from the RRC plugin

0
Anthony Kesterton (7.5k●9●180●136) | asked May 23 '13, 6:25 p.m.
JAZZ DEVELOPER
Hi

On Windows 7, RRC installs the browser plugin is installed in the IBM sub-directory off your User directory (for example C:\Users\<username>\IBM).

I have seen what looks like temporary files buried in these directories - does anyone know which ones are safe to remove manually (assuming you have logged out of RRC)

Apologies, I don't have the files in front of me to say exactly what they are called.

thanks

anthony

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permanent link
Fabian Lomeli (221●3) | answered Jun 04 '13, 5:29 p.m.
JAZZ DEVELOPER
Hi Anthony,
I've found this information in my notes about temp folders.

Delete <user.home>\IBM\RRCAddOn-<$PLUGIN_VERSION$>\ff\config if Firefox is used or <user.home>\IBM\RRCAddOn-<$PLUGIN_VERSION$>\ie\config for Internet Explorer.  If the folder is unable to
be deleted, a browser restart may help.  Then the next time the browser is restarted, the browser add-on will be redeployed in the client.
0
permanent link
Bas Bekker (1.4k●4) | answered May 27 '13, 4:05 p.m.
JAZZ DEVELOPER
This is the FAQ article regarding RRC browser plugin's, including uninstall and cleanup:
https://jazz.net/library/article/1088
Comments
Anthony Kesterton commented May 27 '13, 4:32 p.m.
JAZZ DEVELOPER

Thanks Bas - a very useful link.  I did not see any reference to temp files being created, or which files can be safely removed so will keep looking.

anthony

Bas Bekker commented May 27 '13, 4:54 p.m.
JAZZ DEVELOPER

Agree, nothing about temp files. If it's a high priority to do that cleanup, you can remove the plugin and remove the complete install location, and then re-install.

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