E
dit
A
ttach
P
rintable
r3 - 2015-05-26 - 20:44:51 - Main.dmmckinn
You are here:
TWiki
>
Deployment Web
>
DeploymentTroubleshooting
>
UpgradeTroubleshooting
>
CLMUpgradeTroubleshooting
>
RRCMigrationKnownIssues
<div id="header-title" style="padding: 10px 15px; border-width:1px; border-style:solid; border-color:#FFD28C; background-image: url(<nop>https://jazz.net/wiki/pub/Deployment/WebPreferences/TLASE.jpg); background-size: cover; font-size:120%"> ---+!! RDNG 4.0 to 5.x Migration: Known Issues Authors: [[UpgradeTroubleshootingTeam][UpgradeTroubleshootingTeam]] <br> Build basis: CLM 5.x %ENDCOLOR%</div></sticky> <!-- Page contents top of page on right hand side in box --> <sticky><div style="float:right; border-width:1px; border-style:solid; border-color:#DFDFDF; background-color:#F6F6F6; margin:0 0 15px 15px; padding: 0 15px 0 15px;"> %TOC{title="Page contents"}% </div></sticky> <sticky><div style="margin:15px;"></sticky> This topic discusses the migration of Rational Doors NG (formerly RRC) in 5.0, where it is separated from the JTS database. ---++ Troubleshooting During this step in the upgrade process, a log file will be created in the ../server directory of the Collaborative Lifecycle Management (CLM) application installation directory. ---++ Known Issues Below are some known issues which arise during the RDNG Migration in the upgrade process ---+++ "Roll-Forward pending" error in log files *Version:* Upgrade to 5.x, DB2 <br> *Error During Upgrade:* After restoring a copy of the JTS database for use as RM database, the log files are flooded with "Roll-Forward pending" errors when connecting to the database. <br> *Cause:* This error occurs because the backup of the JTS database was taken online. <br> *Resolution:* Run the following SQL command to resolve this error. <verbatim>db2 rollforward db RMDB to end of backup and complete</verbatim> If the above SQL still results in the "Roll-Forward pending" error in the log files, run the following command: <verbatim>db2 rollforward db RMDB to end of logs and complete</verbatim> ---+++ RM projects are listed "-Unresolved Context-" *Version:* Upgrade to 5.x <br> *Error During Upgrade:* After completing the upgrade, RDNG projects will display as "-Unresolved Context-". <br> *Cause:* The finalize application step was skipped. <br> *Resolution:* Run the Finalize Application command from repotools. The applicationId can be found in <RRC_Home>\server\rm_upgrade_rmUpgrade.log file. <verbatim>repotools-jts.bat -finalizeApplicationMigration checkOauthDomain=true applicationId=xxxxx newPublicUrl=https://<jazz>:9443/rm</verbatim> ---+++ Updating Project !BackLinks Fails *Version:* Upgrade to 5.x * Make sure the CLM server is up and running * Make sure the User credentials you enter has the 5.0 license assigned prior to completing this step. <br> If you have token license server setup, enable the trial licenses and assign a license to the user prior to completing this step. ---+++++!! Related topics: * For more upgrade troubleshooting topics, refer to [[UpgradeTroubleshooting][Upgrade Troubleshooting]]. ---+++++!! External links: * None ---+++++!! Additional contributors: Main.StephanieBagot <sticky></div></sticky>
E
dit
|
A
ttach
|
P
rintable
|
V
iew topic
|
Backlinks:
We
b
,
A
l
l Webs
|
H
istory
: r3
<
r2
<
r1
|
M
ore topic actions
Deployment
Deployment web
Planning and design
Installing and upgrading
Migrating and evolving
Integrating
Administering
Monitoring
Troubleshooting
Community information and contribution guidelines
Create new topic
Topic list
Search
Advanced search
Notify
RSS
Atom
Changes
Statistics
Web preferences
NOTE: Please use the Sandbox web for testing
Status icon key:
To do
Under construction
New
Updated
Constant change
None - stable page
Smaller versions of status icons for inline text:
Copyright © by IBM and non-IBM contributing authors. All material on this collaboration platform is the property of the contributing authors.
Contributions are governed by our
Terms of Use.
Please read the following
disclaimer
.
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more
here
.