RDNG Migration Known Issues

Authors: UpgradeTroubleshootingTeam
Build basis: CLM 5.x

This topic discusses the migration of Rational Doors NG (formerly RRC) in 5.0, where it is seperated from the JTS database.

Troubleshooting

During this step in the upgrade process, a log file will be created in the ../server directory of the Collaborative Lifecycle Management (CLM) application installation directory.

Known Issues

Below are some known issues which arise during the RDNG Migration in the upgrade process

"Roll-Forward pending" error in log files

Version: Upgrade to 5.x, DB2
Error During Upgrade: After restoring a copy of the JTS database for use as RM database, the log files are flooded with "Roll-Forward pending" errors when connecting to the database.
Cause: This error occurs because the backup of the JTS database was taken online.
Resolution: Run the following SQL command to resolve this error.

db2 rollforward db RMDB to end of backup and complete

If the above SQL still results in the "Roll-Forward pending" error in the log files, run the following command:

db2 rollforward db RMDB to end of logs and complete

RM projects are listed "-Unresolved Context-"

Version: Upgrade to 5.x
Error During Upgrade: After completing the upgrade, RDNG projects will display as "-Unresolved Context-".
Cause: The finalize application step was skipped.
Resolution: Run the Finalize Application command from repotools. The applicationId can be found in \server\rm_upgrade_rmUpgrade.log file.

repotools-jts.bat -finalizeApplicationMigration checkOauthDomain=true applicationId=xxxxx newPublicUrl=https://<jazz>:9443/rm

Updating Project BackLinks Fails

Version: Upgrade to 5.x

• Make sure the CLM server is up and running
• Make sure the User credentials you enter has the 5.0 license assigned prior to completing this step.

If you have token license server setup, enable the trial licenses and assign a license to the user prior to completing this step.

Related topics:

• For more upgrade troubleshooting topics, refer to Upgrade Troubleshooting.

External links:

• None

Additional contributors: StephanieBagot

Questions and comments:

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