RM_Upgrade.bat is terminated in Non-English environments

Authors: Upgrade Troubleshooting Team
Build basis: CLM 3.x and later

The RM_Upgrade.bat file may terminate upon initilization due to a mis-configuration in a non-english environment. The information contained on this page will help to bypass this behaviour.

Running rm_upgrade script

The rm_upgrade script upgrades Jazz Team Server version 3.0.1.x or 4.0.0.x to 4.0.1 or later. Here is an example on running rm_upgrade script on Windows and UNIX:

Example

Windows:

cd C:\Program Files\IBM\JazzTeamServer\Server\
upgrade\rm\rm_upgrade.bat -oldApplicationHome old_RM_install_dir\server\conf

UNIX:

cd opt/IBM/JazzTeamServer/Server/
./upgrade/rm/rm_upgrade.sh -oldApplicationHome old_RM_install_dir/server/conf

Symptom

The rm_upgrade.bat will be terminated without any error messages. Once the command is initialized, the command window will be closed out immediately. However, there is no problem to run jts_upgrade.bat, ccm_upgrade.bat and qm_upgrade.bat.

Resolution

The parameter -oldJTSContextRoot is set incorrectly for Non-English environment. You can resolve this issue by setting parameter -oldJTSContextRoot to jts.

A working example with correct parameters is shown below for Windows and UNIX.

Example

Windows:

cd C:\Program Files\IBM\JazzTeamServer\Server\
upgrade\rm\rm_upgrade.bat -oldApplicationHome old_RM_install_dir\server\conf -oldJTSContextRoot=jts -newJTSContextRoot=jts

UNIX:

cd opt/IBM/JazzTeamServer/Server/
./upgrade/rm/rm_upgrade.sh -oldApplicationHome old_RM_install_dir/server/conf -oldJTSContextRoot=jts -newJTSContextRoot=jts

Related topics: DeploymentTroubleshooting

External links:

• None

Additional contributors: WilliamChen, BrettBohnn