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RQM reports display internal error after upgrade

Rajat Singh (59833545) | asked Dec 19 '12, 3:32 a.m.
Dear Team

After upgrading RQM 3.0.x to 4.0.1, we are unable to generate any OOTB reports in RQM.
We are getting the below error:

We have upgraded the report templates but still observe the same behavior for all the reports.

Please advice.

Best Regards

5 answers

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Paul Slauenwhite (8.4k12) | answered Dec 19 '12, 9:46 a.m.
 Hi Rajat,

Can you provide the RQM log (see

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Jun Wang (6077) | answered Dec 20 '12, 11:26 p.m.
Is the configuration of report data warehouse correct?

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PRASANTA CHAUDHURI (11032025) | answered Jan 17 '13, 11:57 p.m.
I am getting the same .
If you have solved this -- Pl. let me know in details how you have solved it

Thanks in Advance.


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Rajat Singh (59833545) | answered Jan 20 '13, 7:14 a.m.
edited May 14 '13, 7:28 a.m.
Hi All

This seems to be a known defect if you are running WebSphere Application Server or 8.5

There are two workarounds for this problem:
1. Use WebSphere Application Server or earlier
2. Add the following to the Java options in WebSphere -Xjit:exclude={org/mozilla/javascript/UintMap.*}
Note the '.' after the UintMap value

Best Regards

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Antoinette Iacobo (650712) | answered Nov 13 '13, 3:11 p.m.
Hi Rajat,
Can you confirm that this is what you did to resolve this in WebSphere: 
1.    Open the administrative console.
2.    Select Servers.
3.    Select Application Servers.
4.    Select the server you want to configure.
5.    In the Additional Properties area, select Process Definition.
6.    In the Additional Properties area, select Java Virtual Machine.
7.    Add this to the list of the generic JVM arguments :  -Xjit:exclude={org/mozilla/javascript/UintMap.*}
You should see others such as -Xmx4g -Xgcpolicy gencon etc. for a CLM installation. So add it to the list.  Then you restart the application server. 

Christine POISVERT commented Jan 14 '14, 9:00 a.m.

Hi, I have the same issue and even if I have added this JVM arguments the problem is still there.... Can someone help me ?

Vidya Malkarnekar commented Jan 14 '14, 11:47 a.m.

 As per technote, the issue is resolved in later Fixpacks of websphere  ( and Please upgrade.

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