Building reports with Jazz Reporting Service (CLM 6.0)
2 answers
What JRS data source are you using for your reports?
1.If it is a data warehouse data source, please make sure that the DCC ETL jobs were successfully run after artifacts were created in CCM and RM, so that the data would be available in the data warehouse. (go to /dcc/web, run all of the DCC jobs again and check that they all passed)
2. If it is a LQE data source, please make sure that in LQE, the TRS feeds for CCM and RM exist and indexed successfully. (under the Data sources section in /lqe)
3. If you are still not seeing the expected data in JRS after that, try going into the Data Sources page in /rs, select your data source, and click on Refresh.
Comments
I meant QM and RM (as those are the apps you're having issues with) instead of CCM and RM...
Thanks for the answer Darren.
Leire,
You're right, you shouldn't need to create new DCC jobs.
Maybe try checking the resource groups for QM and RM are properly set up in DCC. Go to /dcc/web, click on Resource Group Configuration, expand the sections for Rational Quality Manager and Rational DOORS Next Generation, click on the Test Connection in the top right for each section.
Ensure that there is actually data in QM and RM as well (at least a project created in each), I think the options might not show up in JRS if DCC didn't have anything to populate the data warehouse with to begin with.
The test connection is successfull in both (Successfully connected to the resource group) and I also have one project in each application...
Does your user have read access to the project areas in RM and QM? You can try disabling project access control on the JRS data warehouse data source temporarily, to see if that fixes it. (/rs, data sources, click on the DW data source, deselect the project access control checkbox, save.)
That option is already disabled... Anyway, I also checked the user read access in Lifecycle Projects Management area and all the users are members of the project and all of them have read access...
As I didn´t know what was going on, I created a new lifecycle project, and in this case I can see all (QM, RM and CCM) projects in JRS projects list. I checked the projects configuration and I cannot see any difference... The only difference is that the first project (not the new one) has a global configuration project with baselines and streams. Could it be a problem?
It seems I´ve partially solved the problem! I didn´t know that reporting on configurations requires Lifecycle Query Engine using Configurations as Data Source in JRS.