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Fix RTC4 step 5 setup error: "CRJAZ1726E An error occurred while attempting to register the applications"?

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Caspar Krieger
(17●2●5●7) edited
Nov 30 '12, 1:54 a.m.
We've got Jazz Team Server with RTC4 only installed on z/Linux but we can't proceed past step 5 of the setup wizard ("Register Applications").

Clicking the "Register Applications" button gives me this error (screenshot here):
An error occurred while attempting to register the applications.ID CRJAZ1726E
The "com.ibm.team.repository.service.internal.discovery.ApplicationRegistrationFriendRestService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.oauth.IInternalOAuthServiceProvider", failed to be activated. For more details, open the help system and search for CRJAZ1972E.ID CRJAZ1972E
com.ibm.team.repository.common.transport.TeamServiceRegistryException
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:331)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:678)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getServiceForRemoteAccess(OsgiServicesManager.java:577)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2010)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1917)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1793)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:307)
java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
java.lang.Thread.run(Thread.java:736)
Caused by:
The service "com.ibm.team.repository.service.internal.oauth.OAuthServiceProvider" failed to be activated because a service it depends on, "com.ibm.team.repository.provision.ITrustedCallbackService", has not been acquired and forcing service activation was not requested. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1094I
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:356)
com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:678)
com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:129)
com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
... 39 more.
How can I fix it?

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Comments
Frank Ning
Nov 30 '12, 2:20 a.m.

I am having the same error for CLM 4.0.1 on Linux X64 with WAS 8.0.3 and DB2 9.7:-(  Having really bad experience with CLM 4.0.1 (smooth with CLM 4.0.0.0 and 4.0.0.1 for me). Sigh ...

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (63.9k●3●36●48) Nov 30 '12, 2:35 a.m.
I would suggest to open  defect or PMR. In addition I would look into the log files, if there are other issues that shed some light on why the other services are not started. You could also try to open the JTS admin pages and look into the disgnostic to see which services fail.
Caspar Krieger selected this answer as the correct answer

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Frank Ning
Dec 04 '12, 11:44 a.m.

Did this get resolved? I am having this issue and like to check before I open a PMR

Sergio Cedillo
Dec 05 '12, 12:56 p.m.

I am also having exactly the same problem with:

-CLM4.0.1
-SLES 11 64b
-WAS8.0.3 
-DB2 9.7
I previously ran the setup vs. a local Derby using the CLM4.0.0.1 and finished all fine, but after making the upgrade to 4.0.1 and trying the setup, the CCM 
and QM apps could not be registered, showing this same error (CRJAZ1726E).
Could someboy provide some guidance? Should I try to go back to 4.0.0.1?

Thanks a lot in advance!

Caspar Krieger
Jan 07 '13, 11:31 p.m.

Sorry, I never did raise a PMR - z/Linux was too much of a headache and we moved to a Windows Server 2008-based install instead (mind you, we're still working on getting that set up). If someone does raise a PMR, please do comment with the details here.

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Question asked: Nov 30 '12, 1:49 a.m.

Question was seen: 6,808 times

Last updated: Jan 07 '13, 11:31 p.m.

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