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question asked: Nov 22 '12, 1:10 a.m.
question was seen: 4,435 times
last updated: Nov 22 '12, 6:45 a.m.

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Issue-Manual test recorder hangs after recording is started

0
pallavi bhosale (1●2●2) | asked Nov 22 '12, 1:10 a.m.
Team,

I have a CLM4.0 set up with DB2 and WAS.using client firefox 10.0.7 or IE8
When I start Manual recording with browser mozila I have to minimize browser manually and after that I starts recording. I can proceed with it but toolbar gets hanged and I am not able to stop recording. I have to stop recording using task manager.
Same thing is observed with IE8 but after initialization browser minimized automatically but further recorder toolbar issue persist.

Need help.

Thanks,

Pallavi

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pallavi bhosale commented Nov 22 '12, 1:12 a.m.

FYI - I am usuing RFT 8.2.2.1

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permanent link
Pramod Chandoria (2.1k●1●12●20) | answered Nov 22 '12, 6:45 a.m.
JAZZ DEVELOPER
See this link for online help of setting up the integration
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.rational.test.qm.doc%2Ftopics%2Ft_config_manual_test_recorder.html

Also, is there any anti virus running on the system  that might be causing the problem
What is the OS version?

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