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RQM can't show test environment information when generate TER


lv xinxin (126) | asked Aug 16 '16, 5:25 a.m.
Hey All,

I have project which can't show test environment information when generate TER, but I can check the test environment list when browse Lab Management->Test Environments. When click any test environment from the list, the page can't show any information, even the name.

One interest thing is other projects on the same rqm server have no that issue. And our rqm server just upgrade from 5.0.1 to 6.0.1

Does anyone have the same issue? Any idea to fix this issue.

Thanks
Wendy

3 answers



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Don Yang (7.1k2188121) | answered Aug 16 '16, 8:11 p.m.
Hi, Wendy

Do you have any ifix applied on 6.0.1?
If you open any test plan's test environment, do you see the test environment is missing there(in 5.0.2, it was there for example) in this specific project area?


The symptom is very similar to the one reported in
https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem.WorkItem/151057

You may contact support team to confirm if this is the known defect and if yes, a testfix can be requested.


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lv xinxin (126) | answered Aug 16 '16, 11:06 p.m.
Thanks, I will contact with support team

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lv xinxin (126) | answered Aug 16 '16, 11:06 p.m.
Thanks, I will contact with support team

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