RQM requests several times for the login information
Hello
I have an RQM integrated in a JTS with CCM working with WAS, RQM , is configured as an independent profile and with a different URL.
When trying to go from RTC/JTS to RQM it requests login, the login window appears at least three times before we can work with the application.
I have a tail -f on the qm.log file, but during the login session there are no new entries on the log.
Any idea what might be causing this behaviour?
Thanks and best regards.
I have an RQM integrated in a JTS with CCM working with WAS, RQM , is configured as an independent profile and with a different URL.
When trying to go from RTC/JTS to RQM it requests login, the login window appears at least three times before we can work with the application.
I have a tail -f on the qm.log file, but during the login session there are no new entries on the log.
Any idea what might be causing this behaviour?
Thanks and best regards.
Accepted answer
Hi Donaji,
It seems that SSO is not configured properly for you.
Could you this link to the documentation: http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/topic/com.ibm.jazz.install.doc/topics/t_deploy_single_sign-on.html?resultof=%22%73%73%6f%22%20
If you have a Tomcat and applications are located on different servers then this is designed behavior and you need to switch to WAS to avoid that.
Let me know if it helps for you.
Best regards,
Krzysztof Kazmierczyk
It seems that SSO is not configured properly for you.
Could you this link to the documentation: http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/topic/com.ibm.jazz.install.doc/topics/t_deploy_single_sign-on.html?resultof=%22%73%73%6f%22%20
If you have a Tomcat and applications are located on different servers then this is designed behavior and you need to switch to WAS to avoid that.
Let me know if it helps for you.
Best regards,
Krzysztof Kazmierczyk