Editting RTC Jazz E-mail Messages
Hi I have seen a couple of references that Jazz messages (e-mails) can't be edited, but those answers are dates (back to 2010 and 2009). Has this capability changed in V3.x or V4? In particular our client has said continually that if there was a reference to the "Filed Against" attribute that would help them to identify the context of work, especially for those that manage a portfolio or program of projects.
One answer
V4 provides an email template with customization support.
see Email Template article
no customization prior to V4
see Email Template article
no customization prior to V4