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Editting RTC Jazz E-mail Messages

Hi I have seen a couple of references that Jazz messages (e-mails) can't be edited, but those answers are dates (back to 2010 and 2009).  Has this capability changed in V3.x or V4?   In particular our client has said continually that if there was a reference to the "Filed Against" attribute that would help them to identify the context of work, especially for those that manage a portfolio or program of projects.


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V4 provides an email template with customization support.

see Email Template article

no customization prior to V4

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Question asked: Nov 16 '12, 2:45 p.m.

Question was seen: 3,792 times

Last updated: Nov 18 '12, 8:10 a.m.

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