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Required properties for work item is disturbing our RTC plugins functionality


kavita herur (5876493) | asked Oct 03 '12, 4:30 a.m.
Hi,
 We have few RTC plug ins depending on process it creates  dependent work tickets automatically.
 To few work item types we want to add required properties. I added through save work item--> preconditions--> required properties  in process configuration window, but it is  disturbing our RTC plug ins. and automation is not working.

We have Dynamic required properties  added few rules and attributes.
 Each rule is JavaScript defined in attributes and customization --> Conditions.
 please can u guide me to make changes to our required properties.
 it should be RTC plug in change or javasrcipt  change, or just process configuration change.

 Thanks,
Kavita


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Vladimir Amelin (70472226) | answered Oct 03 '12, 6:49 a.m.
 We had the same problem and had to configure required properties not for "All", but for every role separately. In this case plugin works using special "service" role which is not affected by any constraints\process limitations.

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Geoffrey Clemm (30.1k33035) | answered Oct 06 '12, 12:33 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
If you want your attribution condition script to only affect work items of a specified type, you can do so in your attribute condition script ... the type of the work item is accessible through the WorkItemAttributes.TYPE attribute of the work item.  On the other hand, if you want to be able to allow the automated rules to create work items without the required properties, then you'd need to use the role-based approach (but it would be unusual to let the automated script create a work item without one of its normally required properties)

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