Required properties for work item is disturbing our RTC plugins functionality
Hi,
We have few RTC plug ins depending on process it creates dependent work tickets automatically.
To few work item types we want to add required properties. I added through save work item--> preconditions--> required properties in process configuration window, but it is disturbing our RTC plug ins. and automation is not working.
We have Dynamic required properties added few rules and attributes.
Each rule is JavaScript defined in attributes and customization --> Conditions.
please can u guide me to make changes to our required properties.
it should be RTC plug in change or javasrcipt change, or just process configuration change.
Thanks,
Kavita
We have few RTC plug ins depending on process it creates dependent work tickets automatically.
To few work item types we want to add required properties. I added through save work item--> preconditions--> required properties in process configuration window, but it is disturbing our RTC plug ins. and automation is not working.
We have Dynamic required properties added few rules and attributes.
Each rule is JavaScript defined in attributes and customization --> Conditions.
please can u guide me to make changes to our required properties.
it should be RTC plug in change or javasrcipt change, or just process configuration change.
Thanks,
Kavita
2 answers
If you want your attribution condition script to only affect work items of a specified type, you can do so in your attribute condition script ... the type of the work item is accessible through the
WorkItemAttributes.TYPE
attribute of the work item. On the other hand, if you want to be able to allow the automated rules to create work items without the required properties, then you'd need to use the role-based approach (but it would be unusual to let the automated script create a work item without one of its normally required properties)