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Submitting a defect for RTC


Christophe Tournier (36107) | asked Oct 03 '08, 8:51 a.m.
If you want to submit a defect (with the web interface) without being a developer. Should you have to be registered, at least as a contributor?
If you are a user of the application without being part of the team, could you submit a defect? Or should you use ClearQuest and synchronize with RTC.?

3 answers



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Craig Chaney (9212) | answered Oct 03 '08, 9:09 a.m.
JAZZ DEVELOPER
ctournier0 wrote:
If you want to submit a defect (with the web interface) without being
a developer. Should you have to be registered, at least as a
contributor?
If you are a user of the application without being part of the team,
could you submit a defect? Or should you use ClearQuest and
synchronize with RTC.?

All you need to submit a defect is a jazz.net account. Anyone can
create an account from the "Register now" link off of the Jazz community
home page http://jazz.net

Once you've logged in, click on the "Bug Tracking" link from jazz.net
and follow the instructions on Reporting Bugs.

Thanks,
Craig Chaney
Jazz server team

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Anthony Kesterton (7.5k5177136) | answered Oct 03 '08, 11:58 a.m.
JAZZ DEVELOPER
Hi Christophe

For your own RTC installation - you need to be a contributor.

You do not need to be part of any team to submit a defect.

If you use ClearQuest, you can use the synchronisation too but I am not sure if you need to be registered with RTC/Jazz Team Server if you go via ClearQuest - this is an interesting question.

anthony

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John Vasta (2.6k15) | answered Oct 03 '08, 3:01 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
The ClearQuest Connector has the equivalent of a developer's license, so as far as licensing goes, it will always be able to modify work items. But as far as process permissions go, a choice can be made. You can configure things so that work item changes made by synchronization with ClearQuest are either made using the identiity of a single "connector user", or using the identity of the ClearQuest user that made the changes in ClearQuest. The process permissions that will be applied will be based on whichever identity is configured to be used. There is more on this in the online help at

https://jazz.net/jazzdocs/topic/com.ibm.team.connector.cq.doc/topics/t_config_synch_rules_external_users.html

John
Jazz ClearQuest Connector Team

Hi Christophe

For your own RTC installation - you need to be a contributor.

You do not need to be part of any team to submit a defect.

If you use ClearQuest, you can use the synchronisation too but I am not sure if you need to be registered with RTC/Jazz Team Server if you go via ClearQuest - this is an interesting question.

anthony

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