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question asked: Sep 18 '12, 7:19 a.m.
question was seen: 4,073 times
last updated: Sep 26 '12, 2:24 p.m.

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Why does Reports not show the BPDs in RRC?

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Sabuj Samanta (23●2●10●12) | asked Sep 18 '12, 7:19 a.m.
In RRC when we are generating reports for Business Process Diagrams with the default template (printArtifact.dta) the BPD diagrams are not coming up in the report output. Can anybody help in this regard?
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Anthony Kesterton commented Sep 18 '12, 9:14 a.m.
JAZZ DEVELOPER

Are you using RRDI, or how are you trying to generate the report?

Sabuj Samanta commented Sep 19 '12, 2:00 a.m.

I am using RRDG, that comes with RRC, not using any other tool to generate the reports.

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Edgar Ignacio Velazquez Mar (722●5) | answered Sep 18 '12, 10:07 a.m.
JAZZ DEVELOPER
Which version of RRC are you using? I recall a similar defect fixed on 3.0.1.3
Comments
Sabuj Samanta commented Sep 19 '12, 2:02 a.m.

We are using RRC version 4.0.1 M2. Can you let us know how to fix this?
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Edgar Ignacio Velazquez Mar (722●5) | answered Sep 19 '12, 10:30 a.m.
JAZZ DEVELOPER
Is your converter working correctly?
https://server:9443/converter/htmlgen

I just tested this on our latest milestone and I was able to get the Business Process Diagram printed.
Are you modifying the printArtifact.dta?
Comments
Sabuj Samanta commented Sep 20 '12, 12:25 a.m.

Thanks Edgar for your response. I just tested the converter, and it is active. I am not getting the BPDs printed from the default printArtifact.dta file itself. This time I could capture the error message from log. Here is a snippet:

com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: Uncaught exception created in one of the service methods of the servlet equinoxbridgeservlet in application converter_war. Exception created : java.lang.NoClassDefFoundError: org.eclipse.draw2d.ColorConstants (initialization failure) at java.lang.J9VMInternals.initialize(J9VMInternals.java:140) at com.ibm.rdm.ui.image.GraphicalViewerHandle$OffscreenLightweightSystem.createRootFigure(GraphicalViewerHandle.java:64) at org.eclipse.draw2d.LightweightSystem.init(LightweightSystem.java:187)

Can you help with this?

Edgar Ignacio Velazquez Mar commented Sep 26 '12, 2:24 p.m.
JAZZ DEVELOPER

Seems like there is a bug in the converter while rendering the BDP, I suggest you contact support to get this checked properly

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