Expired 3.0.1 trial license blocked access to 10-free 4.0 licences after upgrade to RTC 4.0.
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This has been posted at the bottom of question https://jazz.net/forum/questions/49277/cannot-remove-trial-licenses?page=1&focusedAnswerId=87583#87583 but is re-posted here for visibility:
We have a POC (proof of concept) server to explore the RTC before we introduce any new ideas or upgrades, integration to the Prod server.
This POC server was on RTC 3.0.1 and we replaced the 3.0.1 trial licences, when they expired, with the 10-free 3.x licenses without a hitch.
However when we upgrade to CLM 4.0, preceded by the upgrade to 10-free 4.0 licences:
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Found the answer to my issues: you cannot remove the trial licences of the current running server, but you can easily remove the trial licences of a previous version.
In my case I was allowed to remove the old 3.0.1 trial licenses, as the current server is at version 4.0. Once they are removed the 4.0 trial licences showed up, expired, but cannot be removed.
Now when I add the 10free 4.0 licences, the file is no longer blocked by the 3.0.1 trial licences.
However, it showed up as the bottom subset of the overall Developer Licences, the latter with the wrong overall expiry date, which also appears on licences assigned to users:
9 available (Expired On: August 13, 2011)
This is probably just a display bug or a misdisplay, as the licences are still allowed to be assigned and most of all, we can still obtain licences to work with the RTC.
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