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Rational Functional Test Adapter not working when connecting with the domain name

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Bala Jegadeesan
(13●5●6) Aug 21 '12, 3:24 a.m.
We've been facing a issue when connecting RQM 3.0.1.1 with the RFT 8.x. The issue is that when we try to connect with domain name in RFT for example jazz.ibm.com , it is not connecting with RQM, whereas when we try with the ip address of jazz.ibm.com then it is connecting. Also, the connection is lasting only for few seconds and then going away.

Please help us in identifying the issue.

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Robert Rassmann
FORUM MODERATOR / JAZZ DEVELOPER (992●3) Aug 21 '12, 11:14 a.m.
Are there any error messages in the server log or the adapter log?  Also make sure that the version of RFT is at least 8.2 for use with RQM 3.0.1.

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Bala Jegadeesan
Aug 22 '12, 3:32 p.m.
Hi Robert, We are using RFT 8.2 and RQM 3.0.1.1. There are no error messages in the adapter log as it is disappearing whenever we tried to connect to RQM with the domain name in the public URI. But, when we tried with the IP address of RQM server in the public URI, it connects for 3 secs and then disconnects by itself.

Bala Jegadeesan
Aug 24 '12, 2:08 a.m.
Robert: Any suggestion for this issue pls.

Robert Rassmann
FORUM MODERATOR / JAZZ DEVELOPER Aug 24 '12, 8:44 a.m.
Without any logt I'm not sure what the issue might be. I do know that you need to connect using the public URI. Using the IP might seem to work but it will cause problems. One thought is to make sure that you are using the project alias, not the project name. If that isn't the problem I would suggest calling IBM Support.

Bala Jegadeesan
Aug 28 '12, 8:50 p.m.
Thanks Robert. Yes we are making use project alias name but still it didn't helkp to resolve the issue.

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Pramod Chandoria
JAZZ DEVELOPER (2.1k●1●12●20) Aug 22 '12, 10:23 a.m.
Hi Bala,
Make sure you are using the public URI provided for the given RQM server, If it is not same as public URI, adapter might not connect.

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Bala Jegadeesan
Aug 22 '12, 3:32 p.m.
Pramod: Yes we are using the public URI of RQM server only. If the public URI is not correct then it would not have connected for 3 secs when we tried with the IP address.

Bala Jegadeesan
Aug 24 '12, 2:07 a.m.
Pramod: Do you have any suggestion for this issue pls.

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Pramod Chandoria
JAZZ DEVELOPER (2.1k●1●12●20) Aug 25 '12, 12:46 p.m.
Bala,
Look this section http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/topic/com.ibm.rational.test.qm.doc/topics/c_adapter_connection_issues.html

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Pramod Chandoria
JAZZ DEVELOPER (2.1k●1●12●20) Aug 25 '12, 12:47 p.m.
Open a ticket it that does not solve the problem

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Bala Jegadeesan
Aug 28 '12, 8:49 p.m.
Thanks Pramod. It looks like the problem is not yet resolved and we'd raise a ticket. Thanks.

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Rajat Singh
(598●3●35●45) Sep 05 '12, 6:33 a.m.
You might also want to have a look at the below link:
http://www.ibm.com/developerworks/rational/library/09/troubleshooting-integration-rqm-and-rft/index.html

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Question asked: Aug 21 '12, 3:24 a.m.

Question was seen: 7,689 times

Last updated: Sep 05 '12, 6:33 a.m.

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