Presentation of custom field is not stable in RTC
Hi all:
Does somebody has this situation: when add a custom field to the editor presentation, It can not be displayed in the web page even if you refresh N times, but when you create a new WI, you can see it after refreshing, I think it is very wired, and I found another wired thing, there is a custom field of user type(same as owner) in a WI, sometimes I can see all the user in the dropdown list, but sometimes I can't see them, why these happen?
Thanks in advance!
Accepted answer
After creating new custom attributes for Work Items:
- Create query that will result with all the already existing Work Items.
- In the Work Items view select all work items (or only these, in which you want to have new custom attributes added).
- Right click on the type column (by default it is the first column on the left).
- Choose Synchronize Attributes option.
http://www-01.ibm.com/support/docview.wss?uid=swg21372230
One other answer
- open the Project Area in the Eclipse project area editor
- select the Project Configuration page
- Select the Project_Configuration -> Configuration_Data -> Work_Items -> Types_and_Attributes section
- In the Work_Item_Types section, select the work item type with the new custom attribute.
- In the Attributes section, click on the "Check Attributes Usages in repository" text.
- If there are any work items of this type that do not have all the current custom attributes, it will prompt you to add them.
Comments
Thank you Geoffrey. I have used that method. For some troubleshooting I was hoping to run a sync on just a specific work item that was listed as not being synced with all custom.
Vince, you can do it programmatically: https://rsjazz.wordpress.com/2012/11/19/using-an-expression-to-synchronize-attributes-for-work-items-of-a-specific-type/ or just select the one work item in the Eclipse Clients Query results and synchronize as described above.
Comments
VK L
Aug 08 '13, 5:07 p.m.Hi,
Is this a problem with the browser sessions cached? is it reflecting in the eclipse UI?
Thanks.
haizi wu
Aug 10 '12, 5:35 a.m.I have tried to clean browser cache and even change browser,but this situation still exsits, I feel that it is not stable, I guess it is a bug
Prasad Mandre
Feb 11 '13, 7:54 a.m.Even I am facing the same issue. Do you get resolution for this ?
Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Feb 11 '13, 8:16 a.m.See https://jazz.net/library/article/529 for how to use it. See http://rsjazz.wordpress.com/2012/11/19/using-an-expression-to-synchronize-attributes-for-work-items-of-a-specific-type/ for more automation.
As long as the work items are not synchronized, old work items don't have them and you get a read only presentation.
Please also note the Custom tab does not exist in the Web UI, it is a Eclipse client only feature. so you have to
1. Configure presentations
2. Synchronize attributes
to be able to see the custom attributes and be able to change them.