URGENT-- Artifact re-appearing after JTS database RESTORE
Hi
I have CLM 3.0.1.1 installed. I did the following in DB2 9.7
1) Stopped Tomcat services
2) Took full OFFLINE backup of all the databases (JTS CCM and QM)
3) Added a requirement called 'Requirement1' in RRC project
4) Restored from the backup taken in step 2. I restored in the above order as JTS,CCM and then QM databases.
5) Checked the RRC project and the artifact created in step 3 appears as listed in the project and when I click on it I get this error. This seems to happen in CLM 3.0.1.2 as well. The CCM and QM restore does not have any problems. The following error is only with JTS database after restore.
I have CLM 3.0.1.1 installed. I did the following in DB2 9.7
1) Stopped Tomcat services
2) Took full OFFLINE backup of all the databases (JTS CCM and QM)
3) Added a requirement called 'Requirement1' in RRC project
4) Restored from the backup taken in step 2. I restored in the above order as JTS,CCM and then QM databases.
5) Checked the RRC project and the artifact created in step 3 appears as listed in the project and when I click on it I get this error. This seems to happen in CLM 3.0.1.2 as well. The CCM and QM restore does not have any problems. The following error is only with JTS database after restore.
URL: https://vniranja:9443/rm/resources/_EIM_8N9qEeGhdc4mIgpkJg
Regards
V.Niranjan
Accepted answer
This sounds like an indexing problem, have you tried reindexing the RM application?
Step 11 in the help instructions for the setup wizard
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.jazz.install.doc%2Ftopics%2Ft_s_server_installation_setup_wizard.html
says this
if you are upgrading from Rational Requirements Composer version 2 or you are adding a Requirements Management application to an existing Jazz Team Server environment, also click Rebuild Index. If you are configuring an entirely new environment, you do not have to rebuild the index.
Step 11 in the help instructions for the setup wizard
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.jazz.install.doc%2Ftopics%2Ft_s_server_installation_setup_wizard.html
says this
if you are upgrading from Rational Requirements Composer version 2 or you are adding a Requirements Management application to an existing Jazz Team Server environment, also click Rebuild Index. If you are configuring an entirely new environment, you do not have to rebuild the index.