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Automatically Setting Work Item Subscribers during State Change

   Hello,

I am working with RTC 3.0.1.1

Is there a way to automatically add a group as subscribers to a work item once a work item has been saved?  I would like to set a work item so that when a user is selected in a custom attribute, they automatically become a subscriber during a state change.

Is there maybe a Follow-up action or something else in the project area configration that can accomplish this?

I have seen a few posts quoting the JAVA or REST API, but I was hoping there was an easier way since I don't even know where to start.

Thank you in advance!

Best regards,

Andrew

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Hi Andrew,

you would have to create a participant (followup action)

Please see https://jazz.net/library/article/634 for how to create a participant.

See: https://rsjazz.wordpress.com/2012/07/31/rtc-update-parent-duration-estimation-and-effort-participant/
and https://rsjazz.wordpress.com/2012/08/02/subscribing-to-a-work-item-using-the-java-api/ for the missing rest.

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Question asked: Aug 02 '12, 10:53 a.m.

Question was seen: 4,117 times

Last updated: Aug 02 '12, 5:04 p.m.

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