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question asked: Jul 20 '12, 7:15 a.m.
question was seen: 5,749 times
last updated: Jul 23 '12, 11:08 p.m.

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CLM 4.0 (RRC 4.0) while linking 2 artifacts and trying to open the link explorer its complaining "ID CRRRW7558E The server indicates that it does not permit the operation. The message that follows might include additional information about why the operat

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Kiran Nagara (107●4●18●23) | asked Jul 20 '12, 7:15 a.m.
The operation cannot be completed.
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ID CRRRW7558E  The server indicates that it does not permit the operation. The message that follows might include additional information about why the operation is not permitted.
Unable to load https://kiranaga:9443/rm/views?execute=true&fullObject=false&count=false status:403
([object Object])@https://kiranaga:9443/rm/web/_js/?include=A~&etag=elZrCSO6Uv_en_US&_proxyURL=%2Frm:15 ()@https://kiranaga:9443/rm/web/_js/?include=A~&etag=elZrCSO6Uv_en_US&_proxyURL=%2Frm:15 (2)@https://kiranaga:9443/rm/web/_js/?include=A~&etag=elZrCSO6Uv_en_US&_proxyURL=%2Frm:15

URL: https://kiranaga:9443/rm/views?execute=true&fullObject=false&count=false

{ "detailedMessage": "Error validating 'rowQuery': Encountered \" \",\" \", \"\" at line 2, column 135.\r\nWas expecting:\r\n \r\n :\n1: select R1, R1., R1., R1., R1., R1., R1.\n2: where R1 in , , , , , , \n\n\r\n \r\n <\/dcterms:description>\r\n GridView<\/rm:ofType>\r\n public<\/rrmNav:scope>\r\n \r\n \r\n \r\n in<\/rql:op>\r\n false<\/rql:all>\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n <\/rdf:Seq>\r\n <\/rql:e2>\r\n \r\n R1<\/rql:object>\r\n <\/rql:e1>\r\n <\/rdf:_1>\r\n <\/rql:where>\r\n \r\n \r\n \r\n R1<\/rql:object>\r\n <\/rdf:_7>\r\n \r\n \r\n R1<\/rql:object>\r\n <\/rdf:_6>\r\n \r\n \r\n R1<\/rql:object>\r\n <\/rdf:_5>\r\n \r\n \r\n R1<\/rql:object>\r\n <\/rdf:_4>\r\n \r\n \r\n R1<\/rql:object>\r\n <\/rdf:_3>\r\n \r\n \r\n R1<\/rql:object>\r\n <\/rdf:_2>\r\n \r\n R1<\/rql:object>\r\n <\/rdf:_1>\r\n <\/rql:select>\r\n <\/rm:rowquery>\r\n Grid View 1<\/dcterms:title>\r\n <\/rm:View>\r\n<\/rdf:RDF>\r\n (More info found at entry [694b7cae950dbb60] in RRS server log)", "errorMessage": "Forbidden", "errorStatus": "403" }

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Rosa Naranjo (2.9k●1●17●23) | answered Jul 23 '12, 8:10 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Kiran
For this kind of issue, it might be better to open a defect and attach the rm.log, jts.log and the tomcat logs.  Also, include information on what are the artifact types for the 2 artifacts you are trying to link together.  Does the issue occur only between these 2 artifacts or all types of artifacts.  Include all of the information above in a defect filed against RRC via Jazz.net.

If you like, you can post the link to the defect as a comment to your question.
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permanent link
Kiran Nagara (107●4●18●23) | answered Jul 23 '12, 11:08 p.m.
We did open the support request... anyways work's ON... as a first note it was identified that there were some email ID's as hyperlinks in the document which were getting created as "link from" and at the time of import the email-id hyperlinks were created and this caused the error when we were trying to open the link explorer... anyways after removing the link from to the email id hyper links we are able to view the Open link explorer, but why its happening and how to avoid still to be known... I will keep the forum posted... If anyone else has a thought, Please suggest...

Regards,
-Kiran

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