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Is it possible to pre-populate approvals with default values in WI in RTC 3.0.1 ?

Is it possible to have the Approvals in a WI to be pre-populated default entries in Approval section? Our requirement goes like this:

For certain work items, we would want two approvals to be auto created with users added to them when the work item is created.
1) Customer Approval - With customer names added to the Approval
2) Management Approval - With manager name added to the approval


Please let me know how this can be done. I checked the approach of creating Work Item templates mentioned in this link. But would like to try other alternatives as that may not suit our scenario.

Regards
Vinay

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 Hi

Did you ever find a solution to this ? I have some customers who would like the same functionality.

Thx

Rob



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You can't do this through the UI. But you can try to create a custom follow-up action to add the default approvals. This need some coding job.

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Question asked: Jul 03 '12, 8:54 a.m.

Question was seen: 5,923 times

Last updated: Nov 08 '12, 4:07 a.m.

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