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In RTC Work Item Configuration I have to set a approval, In approval if I select "Approved" then It should go next state And If I select "Reject" then it should go to previous state. How to do this ?


Rahi J (29337) | asked Dec 14 '15, 4:27 a.m.
Hi,

In RTC Work Item Configuration I have to set a approval, In approval if I select "Approved" then It should go next state And If I select "Reject" then it should go to previous state. How to do this  ?

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sam detweiler (12.5k6195201) | answered Dec 14 '15, 8:04 a.m.
using the Project Process configuration in Eclipse
Project configuration-> Configuration Data->Workitems->Approval Trackings
you can set the action to be taken for each approval type for a particular workitemType.

note that these are actions, not states. so the actions must exist in the workitemType workflow to move the workitem from the current state to the desired state.


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