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In CLM 4.0 while starting TOMCAT it gives "-log4j:ERROR Could not find value for key log4j.appender.perfCounters.layout"

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PRASANTA CHAUDHURI
(110●3●20●25) Jun 14 '12, 5:51 p.m.
In CLM 4.0 while starting TOMCAT it gives "-log4j:ERROR Could not find value for key log4j.appender.perfCounters.layout" .

-- Jun 14, 2012 2:04:52 PM org.apache.catalina.core.AprLifecycleListener init
INFO: The APR based Apache Tomcat Native library which allows optimal performanc
e in production environments was not found on the java.library.path: C:\JAZZ_4.0
_Instdir\srv\server\jre\bin\compressedrefs;C:\JAZZ_4.0_Instdir\srv\server\jre\bi
n;C:\Windows\system32;C:\Windows;C:\Windows\system32;C:\Windows;C:\Windows\Syste
m32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;.
Jun 14, 2012 2:04:53 PM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["http-bio-9080"]
Jun 14, 2012 2:04:53 PM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["http-bio-9443"]
Jun 14, 2012 2:04:54 PM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["ajp-bio-9009"]
Jun 14, 2012 2:04:54 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 2979 ms
Jun 14, 2012 2:04:54 PM org.apache.catalina.core.StandardService startInternal
INFO: Starting service Catalina
Jun 14, 2012 2:04:54 PM org.apache.catalina.core.StandardEngine startInternal
INFO: Starting Servlet Engine: Apache Tomcat/7.0.25
Jun 14, 2012 2:04:54 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\JAZZ_4.0_Instdir\srv\server\tomcat\we
bapps\admin.war
Jun 14, 2012 2:05:00 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\JAZZ_4.0_Instdir\srv\server\tomcat\we
bapps\ccm.war
Jun 14, 2012 2:05:24 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\JAZZ_4.0_Instdir\srv\server\tomcat\we
bapps\clmhelp.war
Jun 14, 2012 2:05:35 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\JAZZ_4.0_Instdir\srv\server\tomcat\we
bapps\converter.war
Jun 14, 2012 2:05:40 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\JAZZ_4.0_Instdir\srv\server\tomcat\we
bapps\jts.war
Jun 14, 2012 2:05:58 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\JAZZ_4.0_Instdir\srv\server\tomcat\we
bapps\qm.war
Jun 14, 2012 2:06:18 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\JAZZ_4.0_Instdir\srv\server\tomcat\we
bapps\rm.war
log4j:ERROR Could not find value for key log4j.appender.perfCounters.layout    <<----- HERE IS THE ERROR
Jun 14, 2012 2:06:27 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\JAZZ_4.0_Instdir\srv\server\tomcat\
webapps\ROOT
Jun 14, 2012 2:06:28 PM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-9080"]
Jun 14, 2012 2:06:28 PM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-9443"]
Jun 14, 2012 2:06:28 PM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["ajp-bio-9009"]
Jun 14, 2012 2:06:28 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 93597 ms

AND CLM Operation appears slow ( To me slower that 3.0.1.2) --Example Opening the User Tab and creating User

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3 answers
7,422 views
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3 answers

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Scott Rich
JAZZ DEVELOPER (571●3●6) Jun 15 '12, 7:13 a.m.
The first error is being tracked here: https://jazz.net/jazz03/web/projects/Requirements%20Management#action=com.ibm.team.workitem.viewWorkItem&id=60463 and is thus far believed to be harmless.  Note that the default startup for V4 asks for more memory, if you're exceeding your physical memory capacity, you may be swapping and going more slowly.

The second exception is new to me, and may affect some icons in the QM Web UI.  It would be great if you could open a defect there.

2 votes

Comments
KrishnaKanth Naik
JAZZ DEVELOPER Feb 04 '13, 12:11 a.m.

It appears that defect Exceptions and log spam in the tomcat console coming from clmhelp (212233) had this error captured too, but was later fixed in one of the higher milestones.

This issue is now seen in 4.0.1 too. We will submit a newer defect on this.

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PRASANTA CHAUDHURI
(110●3●20●25) Jun 14 '12, 6:12 p.m.
In Addition to that -- While Accessing " Money that Matters " It also gives ERRORS as follows -->

2012-06-14 17:58:42,498 RQM [http-bio-9443-exec-24] ERROR net.jazz.ajax.servlets
.StyleSheetServlet            - GET https://base-win2k8x64:9443/qm/web/_style/
?include=B~&etag=Jwpp8HXPNFX_en_US&_proxyURL=%2FqmHEADER: host = base-win2k8x64:
9443
HEADER: user-agent = Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6)
 Gecko/20100625 Firefox/3.6.6
HEADER: accept = text/css,*/*;q=0.1
HEADER: accept-language = en-us,en;q=0.5
HEADER: accept-encoding = gzip,deflate
HEADER: accept-charset = ISO-8859-1,utf-8;q=0.7,*;q=0.7
HEADER: keep-alive = 115
HEADER: connection = keep-alive
HEADER: referer = https://base-win2k8x64:9443/qm/web/console/JKE%20Banking%20%28
Quality%20Management%29
HEADER: cookie = JSESSIONID=724...42F; JSESSIONIDSSO=C8A...396
Parameter: _proxyURL = [/qm]
Parameter: etag = [Jwpp8HXPNFX_en_US]
Parameter: include = [B~]

java.lang.NullPointerException
        at net.jazz.ajax.model.Sprite.writeCSS(Sprite.java:125)
        at net.jazz.ajax.model.StyleSheet.rewriteUrls(StyleSheet.java:224)
        at net.jazz.ajax.model.StyleSheet.write(StyleSheet.java:240)
        at net.jazz.ajax.servlets.ResourceGraph.writeCSS(ResourceGraph.java:306)

        at net.jazz.ajax.servlets.StyleSheetServlet.write(StyleSheetServlet.java
:24)
        at net.jazz.ajax.servlets.AbstractResourceServlet.doGet(AbstractResource
Servlet.java:67)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
        at net.jazz.ajax.servlets.LoggingHttpServlet.service(LoggingHttpServlet.
java:34)
        at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service
(ServletRegistration.java:61)
        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(P
roxyServlet.java:126)
        at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyS
ervlet.java:68)

0 votes

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Efim Zabarsky
(1●1) Jun 13 '13, 11:36 p.m.
 try start server with admin privileges (run as admin)

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Question asked: Jun 14 '12, 5:51 p.m.

Question was seen: 7,422 times

Last updated: Jun 13 '13, 11:36 p.m.

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