RTC work item - generating mail notifications
Hi,
I set my user profile for receiving mail notifications only when work item was created and closed (two times) if I was WI creator.
But it seems that mail notifications work only if work item was closed, not created.
Any help?
Regards,
Milan
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Comments
I customized my email template for displaying only few attributes for WI states New and Closed, but I receive notification only for state Close.