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RRC with Lifecycle Project Creation Error

We need some help resolving an error on our CLM environment around RRC.  It seems to be server-specific, but we can't see anything obvious.

We have CLM4 installed on a single server (Windows Server 2008r2 64-bit) backed by a MSSQL 2008 DB.

We have created a customized Project Template for RRC.  We are able to successfully create a project area within RRC directly when using that template.  However, that same operation fails when trying to automatically create an RRC Project Area while creating a new Lifecycle Project.  We are currently working around the problem by manually creating the RRC project first, and then linking it using "Link to Existing" when we create the Lifecycle Project.  That works fine.

We have tried the same templates on two other test systems (Windows / Derby) and (Linux / Derby) and, on both, were able to successfully automatically create the RRC project via the Lifecycle Project creation process.

The log snippet below is from the rm.log file on the server that covers the template creation interaction.
 
Any advice / help greatly appreciated.

Thanks!

2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR dm.fronting.server.services.process.ProjectService  - Server Error: Entry [e87e776cc6b1ae30]
java.lang.NullPointerException
    at com.ibm.rdm.fronting.server.services.process.internal.ProjectServiceInternal.doPostInternal(ProjectServiceInternal.java:129)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.runInternalMethod(RRSRestServiceBase.java:490)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.handleMethod(RRSRestServiceBase.java:417)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.doPost(RRSRestServiceBase.java:109)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.performService(RRSRestServiceBase.java:229)
    at com.ibm.rdm.fronting.server.core.internal.RRSRestServiceBase.service(RRSRestServiceBase.java:148)
    at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:155)
    at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
    at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133)
    at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
    at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:309)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:736)
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << HTTP/1.1 500
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Timing] 0ms
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>] POST https://rm.[customer_domain_removed].com:9443/rm/projects HTTP/1.1
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>]      x-jazz-downstream-auth-client-level: 4.0
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>]      x-jazz-proxy-chained-callback: https://jts.[customer_domain_removed].com:9443/admin/oauthCallback
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>]      x-requested-with: JazzHttpClient
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>]      x-socket-timeout: 1200
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>]      content-type: application/xml
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>]      content-length: 495
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>]      host: rm.[customer_domain_removed].com:9443
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>]      connection: Keep-Alive
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>]      user-agent: JazzHttpClient
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I << [Request >>]      authorization: OAuth oauth_token_secret="R4u3mZ118O0%2Bx5Y%2Fkg29Bnp%2FZe0C4YuiYo7oHSuYWBw%3D", oauth_nonce="-4593661992810445283", oauth_token="dcf7c943657d40c39ac794d01e696cee", oauth_consumer_key="34d0c24097554bccb185a276b5e100d3", oauth_signature_method="HMAC-SHA1", oauth_timestamp="1347558381", oauth_version="1.0", oauth_signature="gB%2BQ5QMgwyYg6V7lQIZMNopC77g%3D"
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR .ibm.rdm.fronting.server.headers.services.Projects  - CRRRS4120I <<      Content-Type: text/html
2012-09-13 12:46:21,342 [       http-bio-9443-exec-2582] ERROR ibm.rdm.fronting.server.response.services.Projects  - CRRRS4120I << ---No entity-

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Hello,

I have the same spradic problem with RRC 4.0.0.1, when creating a collection or change project properties.

Best Regards,
René

2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << https/1.1 500
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Timing] 0ms
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>] GET https://tmav0532.ww-intern.de:20443/rm/types?resourceContext=https%3A%2F%2Ftmav0532.ww-intern.de%3A20443%2Fjts%2Fprocess%2Fproject-areas%2F_vdkEci2rEeKyKZSM7exYqA HTTP/1.1
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      accept-language: de
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      referer: https://tmav0532.ww-intern.de:20443/rm/web#action=com.ibm.rdm.web.pages.showProjectDashboard&projectURI=https%3A%2F%2Ftmav0532.ww-intern.de%3A20443%2Fjts%2Fprocess%2Fproject-areas%2F_vdkEci2rEeKyKZSM7exYqA
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      x-requested-with: XMLHttpRequest
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      x-jazz-downstream-auth-client-level: 4.0
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      x-jazz-proxy-chained-callback: https://tmav0532.ww-intern.de:20443/rm/oauthCallback
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      user-agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      host: tmav0532.ww-intern.de:20443
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      connection: Keep-Alive
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      cache-control: no-cache
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      cookie: SaveStateCookie=https%3A%2F%2Ftmav0532.ww-intern.de%3A20443%2Frm%2Ffolders%2F_aT_OFi18EeKPe_Ni4_XOfw%2Chttps%3A%2F%2Ftmav0532.ww-intern.de%3A20443%2Frm%2Ffolders%2F_-9TwuC4_EeKyKZSM7exYqA%2Chttps%3A%2F%2Ftmav0532.ww-intern.de%3A20443%2Frm%2Ffolders%2F_vdkEci2rEeKyKZSM7exYqA; https://tmav0532.ww-intern.de:20443/jts/process/project-areas/_RWB0gC18EeKPe_Ni4_XOfw_0_filterStateCookie=0001; https://tmav0532.ww-intern.de:20443/jts/process/project-areas/_vdkEci2rEeKyKZSM7exYqA_0_filterStateCookie=0001; JazzFormAuth=Form; X-Last-Modified-XSD=2012-11-22T15%3A42%3A15.230Z; lastProjectSelected_artifactPicker=https%3A%2F%2Ftmav0532.ww-intern.de%3A20443%2Fjts%2Fprocess%2Fproject-areas%2F_vdkEci2rEeKyKZSM7exYqA; lastFoldersSelected_artifactPicker=https%3A%2F%2Ftmav0532.ww-intern.de%3A20443%2Fjts%2Fprocess%2Fproject-areas%2F_vdkEci2rEeKyKZSM7exYqA%7Chttps%3A%2F%2Ftmav0532.ww-intern.de%3A20443%2Frm%2Ffolders%2F_MFYxYzS7EeK2nO154Qollw; jfs-request-token-d9b82cad4056486096d61a5bef670092="d76uDz6C7+UzpK2uZwdxbVfIPmthjOUafu80tePYuFk="; jfs-request-token-930b7e78c7a24adca6bae0d728eb2bcb="DKIoRgWSXRCLqQKILRM7wmjxLXy0Wq7iEc9zygNocNE="; jfs-request-token-30e636487d0c4579836c2c933c6722cb="ZQa1HVfaUayYMHGsRTYcZvqJs8ASmGg5Eo4k2/RzhKA="; jfs-request-token-00df3aa996394d08a4911bf1b2860e47="ypR9wt4SHOm4j3NKJtfO+2/BILOaTOy9V78In4x5k1U="; jfs-request-token-99af1410475742f4ada1f953b09bedc0="TDf5chWMObpx9gZvVRctqBHIW+HF0HGc+k/X0ZyPYvw="; jfs-request-token-bfb8200f19f646f98190248de067bdab="Bz0GcdPMrVcPv+y0YUNWUSWIz0gFHM6YT/N+GWWc9sA="; jfs-request-token-002bf7b30de34431b0443e822495de52="A6cTpkWrvm/IxfOhZKRGJnQcH6JICamqp8Wv5nG1XCo="; jfs-request-token-9bcde9fcb9244f84b4eb67e47fdf8e72="EODq8+Ue6ulZMLXtfemX4gk7l14l2Sq+zpUkPDPTkQg="; jfs-request-token-eeb6e84640e04923a7d2d3efcecd4e85="0aOb9GYsyrH+JpSFpD3dKYTP8WJDnxb29KHf61IkKBw="; jfs-request-token-a521169567ff413984724e54465e79ee="Zw8XfTvz8OCcDZ7zLjcZBXaukRjv2k4YS8JUwZdx59w="; jfs-request-token-e9d68ccffe364ea5805b8d9046839b27="iCKjqqzbrpCm/b/9Jk0ZY6X7HuXKeYlfvkge1XsW2bg="; jfs-request-token-14bc9d9231be4fb493fb19450a883cc2="9G5oZvcn+IgCqQlBwtcw3PodCWpIbVlV4KSD/Pk1nMY="; jfs-request-token-ecdb4f7b46a646348b33f882cba6f0c4="3mM54gjWjQP6rHBOtcfXIH0q3PkIjSAEIAZYZBKx4y8="; jfs-request-token-fcc6019f84d24a36a8502a95cdccc7d6="/U5lRxYiWWGj81MA3IyvIPnKp9g6kco1lCXEtwgYUC4="; jfs-request-token-ed2c5821039f4e16910b7302793954bb="s4CqQCTVzbl/z2DHSWYXPO9SNHh8U5tEzsfIVj2/bSs="; jfs-request-token-ff45af7efdaf49fab814418ebe028aee="72hhb8UVR7Ozk9F6zP75jeaEqDg85RlmGlx113XmGnc="; jfs-request-token-3e1d76f131394dbc9e24f51e8a26aac8="mi+mH2u4qoJEDPqoR3gJ9Z0ekGrVmqJuZx9NUrXuLzc="; jfs-request-token-3c8b7f78405947e39f35f3c05feb0bb2="00DwkN0h+QRcOOgOqbpVphvrc7tUB6+Ps8Xy1W/YrBM="; jfs-request-token-158f7bd92a4b4e16ab2fbc186ecb0a71="zNN25VW8gmq1IMd9wi2nmi07bPidaflosHtqJxY7rZk="; jfs-request-token-ffb09755f6fa4581bcf29f0361d01c9b="lvFZrGTXJAzQu4Qvc007/WI26FSfbeIlb5sDrZkEF9g="; jfs-request-token-636f1c61ab9e4ac88dcef79eea8f6f81="rf+x2bXgSq8wV/I/xiUVUlvj/8kkdBGmpaqacTGkSTo="; jfs-request-token-f2c88753ac36488e8c8dd6ea12477ce4="fqSpTnFOspndtx3weWgT685cN+uycL8qbR8k32hyK+I="; jfs-request-token-957269ca79cd4369820e672d8004a77d="74H1YMMGuDLhvDuek67jOOblnF10jkMbi2lNEhYIaG4="; jfs-request-token-b53c5a59cb1340c9b2fd848a106544fe="+Typ0O/GlaTmn4jKOSHDRrEoWId9dQ9gOZL21mv+H2c="; jfs-request-token-abd6e8cbc25d42139295ff437af07ca8="SzABDym34VDmyfYtn5MoBa9M8DXEdP/2oP/BoEqWKec="; jfs-request-token-b544cbe68a2d4238ad28c51f3639986a="GZbdLKcpeOmm63oBBsAkgnGsdyxVqlX7qaWfeZsJUHE="; jfs-request-token-8591811347cf4c1490468c51cb8fa707="jck7SMjD2i940Bg0Fk+snfkAi9vuqSuxAuZkM/Rnvj8="; jfs-oauth-access-token0=6431edd4438a41b19fd1b14eede54309; jfs-oauth-access_token-secret0="JWvWApSdZvVKPZ/0R94P/agKL94RKjYqpqwZsAweL/E="; JAZZ_AUTH_TOKEN=6431edd4438a41b19fd1b14eede54309&JWvWApSdZvVKPZ%2F0R94P%2FagKL94RKjYqpqwZsAweL%2FE%3D; jfs-oauth-realm-mapping=https%3A%2F%2Ftmav0532.ww-intern.de%3A20443%2Fjts%3D0; WISLOGON_PI=DIAMTS%2CIT-INTERN%2C742525%2C524288%2C51861%2C%2C2%2CsiePV5V0xCLxk%2C%2C0%2C%2CB%2C1353598865%2C7850520%2C%2C0%2C0%2C742525%2C1353485621; JSESSIONIDSSO=22B725734430E1EE5A4B4DE6DB7761F4
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      Request-URI: https://tmav0532.ww-intern.de:20443/rm/types?resourceContext=https%3A%2F%2Ftmav0532.ww-intern.de%3A20443%2Fjts%2Fprocess%2Fproject-areas%2F_vdkEci2rEeKyKZSM7exYqA
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      X-com-ibm-rdm-request-correlation-id: RRC_WEBUI_0.6316721326987933
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      DoorsRP-Request-Type: private
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      Accept: none
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      X-RRS-servername: "0"
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I << [Request >>]      Content-Type: text/plain
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I <<      Content-Length: 36796
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I <<      Content-Type: application/rdf+xml
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I <<      ETag: "e78d02a075e8fa1a1390178fbb6fe004915c12d9"
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR com.ibm.rdm.fronting.server.headers.services.Types  - CRRRS4120I <<      Last-Modified: Thu, 22 Nov 2012 15:02:37 GMT
2012-11-22 16:43:33,246 [        http-bio-20443-exec-29] ERROR om.ibm.rdm.fronting.server.response.services.Types  - CRRRS4120I << ---No entity-

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Question asked: Sep 13 '12, 2:54 p.m.

Question was seen: 6,264 times

Last updated: Nov 22 '12, 1:55 p.m.

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