Can't change any attribute on a resoluted workitem
Hi,
I'm trying to change an already resoluted workitem, but when i try to change any attribute i get an error saying that this item has readonly permissions. I'm using an Administrator user ( with all Jazz... boxes checked), administrator of the PA and administrator rolle. Any idea on how to change any attribute? Or how to 'unresolve' it? Thanks! Pere |
4 answers
On 3/6/2012 7:10 AM, pirazust wrote:
I'm trying to change an already resoluted workitem, but when i try to Being an administrator gives you permission to change the project area itself. But it does not give you any extra permissions when it comes to changing work items or other things within the project area. For that, you need to be a member of the team area that owns the work item (or of a parent team area or the parent project area) and have a role that has permission to make the change. Since you are an administrator for the project, you have the power to edit the project area, adding yourself as a member with the correct role, or changing the permissions so that everyone can change work items. Then you would be able to make the changes that you want. But the owner of the project area might get upset if did that. Depending on your organization, it might be better to find someone who has permission to change that work item. -- David Olsen | IBM Rational | Beaverton, Oregon |
Hi David,
Thanks for your reply! When I said that I had Admin privileges, I meant that I was Administrator on the PA, and the team area associated from where I 'm trying to change the resolution workitem. I'm also member in the associated team area and have all the permision boxes checked (both PA and TA configuration ). Any idea on how to solve this? Thanks. |
On 3/7/2012 7:10 AM, pirazust wrote:
When I said that I had Admin privileges, I meant that I was Being an administrator of the project area gives you the ability to save the project area itself, but it does not give you any extra permissions when it comes to changing work items. That is controlled by the roles that you have in the various team areas and project area. No amount of administrator privileges will get you around the need to have the correct role assignments. I'm not entirely sure what is preventing you from changing the work item. But my best guess is that it is an operation behavior rather than a permission. Under the Operation Behavior section, look for the Work Items > Save Work Item (server) entry. Does it have the Prevent Editing precondition selected for any of the roles in any of the relevant team areas? If so, then you will have to edit or remove that precondition, or give yourself a role that avoids that precondition, if you want to change the work item. (I have never used the Prevent Editing precondition, so I don't know if it could cause your issue. But it seems like the most likely candidate to me.) -- David Olsen | IBM Rational | Beaverton, Oregon |
Bingo!
You are completely wrigth. It was a precondition 'Disable edition' that depended on the state of the workitem. I just disabled it to make the changes (as the owner of the workitem requested me ), and enabled it again. Thanks David! |
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