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question asked: Jan 05 '12, 2:21 p.m.
question was seen: 5,324 times
last updated: Jan 05 '12, 2:21 p.m.

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Issue when configuring DM 4.0 M5

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Loic Julien (6●1●3●3) | asked Jan 05 '12, 2:21 p.m.
Hi,

I have installed the M5 build, following the steps explained there: https://jazz.net/downloads/design-management/milestones/4.0M5?p=gettingStarted

However, when I try to do the setup and run the Finalize Application, the step 5 always seem to fail, with different set of errors.

Current error is:
"Unable to load /dm/dtkConfigure?action=createPrivateProject&oauth_token=3772bbc7258f44a3bc7e6870f4a7686c&request_token_secret=%2B1h5me%2B1FMiQvxfBiOfRYkWiMGmGFjCbuy%2Fo7vzPxjs%3D&oauth_provider=undefined status:500"

This prevents me from creating the RSA Sample Project.

I am on Win 7 and I used the 64 bits configuration.

Any help is appreciated,
~Loic

2 answers

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Loic Julien (6●1●3●3) | answered Jan 05 '12, 2:56 p.m.
I did install the 32 bits configuration and everything went fine. Not sure if this was linked to my environment or if the 64 bits configuration may need some different installation steps... (I had run the install as an Admin)

Thanks,
~Loic
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permanent link
Mahmoud Husseini Orabi (6) | answered Jan 05 '12, 3:53 p.m.
JAZZ DEVELOPER
Could you clear your browser cache/cookies. Restart your DM server. Re-open your browser, and run the setup wizard again?

Hi,

I have installed the M5 build, following the steps explained there: https://jazz.net/downloads/design-management/milestones/4.0M5?p=gettingStarted

However, when I try to do the setup and run the Finalize Application, the step 5 always seem to fail, with different set of errors.

Current error is:
"Unable to load /dm/dtkConfigure?action=createPrivateProject&oauth_token=3772bbc7258f44a3bc7e6870f4a7686c&request_token_secret=%2B1h5me%2B1FMiQvxfBiOfRYkWiMGmGFjCbuy%2Fo7vzPxjs%3D&oauth_provider=undefined status:500"

This prevents me from creating the RSA Sample Project.

I am on Win 7 and I used the 64 bits configuration.

Any help is appreciated,
~Loic

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