Issue when re-installing Insight on a RHEL machine
Hi
I'm in middle of doing the enterprise scenario installation of Insight 1.1. I installed the Report server with a new auto installation of WAS from the Installation manager. the first time the installation was successful. At this point we decided that we where going to install Report server and DW server on the same machine and removed everything to start over. We removed following: So we deleted the RationalInsight install directory, the InstallationManager directory, and the IMShared directory. We also delete /var/ibm and /etc/.ibm Since it is a root install, we also delete /root/waslogs and /root/IBM Now we start a fresh and clean version of Installation Manager (so we hope). But now all subsequent installation attempts fail after 5 minutes with the following error message: Installation failed. Error during "install" phase: CRIMA1076E: Error executing "/opt/hub/RationalInsight/AppServer/bin/wasservice.sh" operation (status=1). See agent output log for more information: /var/ibm/InstallationManager/logs/native/20111214_1738a.log In the /var/ibm/InstallationManager/logs/native directory we find 3 such log files, the content of all three is - java.lang.StringIndexOutOfBoundsException - WAS Server port for Rational Reporting profile = 9080 - INSTCONFSUCCESS: Success: Profile RationalReport now exists. Please consult /opt/hub/RationalInsight/AppServer/profiles/RationalReport/logs/ AboutThisProfile.txt for more information about this profile. Now comes the weird part. The script that Installation Manger tries to execute, /opt/hub/RationalInsight/AppServer/bin/wasservice.sh, does not exist at the time the error message is thrown. In fact, the entire "AppServer" directory is gone. Have anybody stumbled upon this issue? Anyone that knows anyway to increase the logging level of Installation Manager to maybe get some more valuable logs? Regards Amir |
One answer
Assuming you are remove the folder manually (you should uninstall Insight by IM), looks like your WAS is not un-installed correctly, please follow the instruction below to remove it manually then start a new installation.
http://publib.boulder.ibm.com/infocenter/wasinfo/v6r0/topic/com.ibm.websphere.express.doc/info/exp/ae/tins_uninstallLinux.html |
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