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RRC V3.0.1 - A server error prevented the generation of...


Sam Sultana (5611311) | asked Aug 15 '11, 6:24 a.m.
I have recently installed RRC V3.0.1 on AIX 6.1 and when I try to update any Diagrams I get the following message:

"ID CRRRW8010E A server error prevented the generation of the content. Refresh your browser to generate the content again. If the problem persists, there might be an issue with the server. Ask your administrator to check the server status."

I have noticed that there are a number of appends on these forums regarding this problem, but these only refer to Linux systems and not AIX.

I have read the technote and have installed the RRC Plugin, but without any success.

Also, I have tried to raise a defect on the RRC pages and that does not work. So I will raise a PMR through the Tech Support Route.

regards,

Sam Sultana.

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Chris Horning (2711) | answered Sep 02 '11, 5:32 p.m.
JAZZ DEVELOPER
Hi Sam
I think the PMR is the right approach for this issue.

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