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question asked: Sep 24 '09, 1:41 p.m.
question was seen: 4,923 times
last updated: Sep 24 '09, 1:41 p.m.

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Problems with Downloads

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Steve Stupca (11●10●2) | asked Sep 24 '09, 1:41 p.m.
Hi,

We are hitting a problem with the download files...

It looks like the download completes but when i try to extract the files it says there are no files to extract.

Any clues?

thanks!

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Benjamin Silverman (4.1k●6●10) | answered Sep 24 '09, 4:13 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Are you using FireFox to download? If so, can you try Internet Explorer? We're currently looking in to a problem that some users have reported when downloading with FireFox. Thanks,

Hi,

We are hitting a problem with the download files...

It looks like the download completes but when i try to extract the files it says there are no files to extract.

Any clues?

thanks!
0
permanent link
vidya kulkarni (6) | answered Oct 06 '09, 1:07 p.m.
Hi,
I am having a problem in downloading. It stops downloading after sometime without completely downloading the software. When I start unzipping the files, following message is displayed.

! C:\Jazz\RTC-ExpressC-Full-2.0.0.1-Win.zip: The archive is either in unknown format or damaged.

I am using Internet Explorer.

Can somebody help me in handling this problem?
Thanks

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