Visual Studion Freezing on splash screen
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I connot start my Visual studio after instalation of Rational Team Concert client for VS. Its freezing on splash screen. I have installed VS 2005 with sp1, net framework 3.5 with sp1, win XP with sp3, and the latest version of java. What could I do wrong?
Thanks |
4 answers
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Hi Marcin,
without further info this is almost impossible to troubleshoot in the context of a forum entry. Does MS Visual Studio collect logfiles on startup? Possibly entries in the system event log / applications? These would be helpful as well as e.g. the version of RTC you are installing. English OS and locale or other language? Other plugins or addons installed in MS Visual Studio? Will it start up ok if you deinstall RTC? The IBM installation manager collects installation logs - do they indicate installation of RTC MS VS client went smoothly? Your best course of action (quickest reply) in a case such as this is to open a PMR with IBM Rational support. The second best course of action is writing to the forum :wink: - Arne |
![]() Hi Marcin, Hi Marcin, As Arne mentioned, we would mention a lot more information to debug this. To begin with, could you try this: Go to the directory where VS is installed. eg. "
Restart visual studio. You should find some log file under your user area (for example some file with name like trace-xxxxxx.txt under |
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Hi guys,
Thanks for your responses Abister, I dont konow where I can find log files from VS startup. I Attached the log file from Team Concert Visual Studio Client as prabodh_m suggested. The version of RTC is 3.0.1. When I have uninstalled RTC Client, VS has started normally. 08-18-2011 19:39:39 Core: ---------------------------------------------Tracing starts: 2011-08-18 19:39:39 Marcin |
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Hi Marcin,
Thanks for providing the log. Is this the complete log file? because I dont see any errors in the log. Can you raise a WorkItem in jazz.net and attach the complete log file. To get the Visual Studio log you should start "devenv.exe" with the /LOG options. /LOG option takes path to the log file. Please start VS2005 with the log option and attach the VS log. Can you check if running VS2005 in safe mode(devenv.exe /SafeMode) starts VS after RTC VS client is installed. Once you start VS2005 and see the hang, can you check in the task manager if devenv.exe or scm.exe is taking CPU time? Also I noticed you are using a polish locale WinXp, is it possible for you to try it on a English locale Win XP? Thanks, Kishore Hi guys, |
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