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m6:failed to log into system


yu wang (4886044) | asked Apr 15 '08, 2:43 a.m.
My env is WINDOW 2003/DB2 V9.5/WAS 6.1.0.13

Access https://hostname:9443/jazz/admin
it dispay loading...

access https://localhost:9443/jazz/setup
it be success.but only can access step1

client log in ,it display "failed to log into ..."
detail :return code 404.

10 answers



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Michael Haeberlen (8164) | answered Apr 15 '08, 3:48 a.m.
openeis wrote:
My env is WINDOW 2003/DB2 V9.5/WAS 6.1.0.13

Access https://hostname:9443/jazz/admin
it dispay loading...

client log in ,it display "failed to log into ..."
detail :return code 404.

There is NON-ERROR comments in systemerror.log systemout.log

did you see this:

https://jazz.net/wiki/bin/view/Main/JazzProvisionerSetupInWAS
?

AFAIK for M6 it is mandatory to set up provisioning.

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yu wang (4886044) | answered Apr 15 '08, 10:31 p.m.
I follow the docs https://jazz.net/wiki/bin/view/Main/JazzProvisionerSetupInWAS.
but failed to log into system again.

I did as the following :

# Download the relevant Jazz Server Provisioning SDK. (JazzProvisioningTeamServer-.zip)(i don't do)
# Unzip
# Copy the profile.ini found in the jazz\server directory of the SDK to a location accessible by your WAS server.(i don't do)
there have a file profile in server directory of m6

step 4 Edit the copied profile.ini file and change the url property to point to a fully qualified path to the "jazz\server\update-site" directory of the SDK

my comments:
profile.ini :
url=file:///D:/JazzTeamServer-1.0M6/jazz/server/update-site
featureid=com.ibm.team.rtc.server.feature

custom properties:

com.ibm.team.repository.provision.profile
/ws/profile.ini

com.ibm.team.server.configURL
file:/ws/teamserver.properties


log4j.configuration
file:/ws/log4j.properties

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yu wang (4886044) | answered Apr 15 '08, 10:35 p.m.
but docs of m6 havn't the comments.

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Michael Haeberlen (8164) | answered Apr 16 '08, 11:51 a.m.
openeis wrote:
I follow the docs
https://jazz.net/wiki/bin/view/Main/JazzProvisionerSetupInWAS.
but failed to log into system again.

I did as the following :

# Download the relevant Jazz Server Provisioning SDK.
(JazzProvisioningTeamServer-.zip)(i don't do)
# Unzip
# Copy the profile.ini found in the jazz\server directory of the SDK
to a location accessible by your WAS server.(i don't do)
there have a file profile in server directory of m6

step 4 Edit the copied profile.ini file and change the url property to
point to a fully qualified path to the
"jazz\server\update-site" directory of the SDK

my comments:
profile.ini :
url=file:///D:/JazzTeamServer-1.0M6/jazz/server/update-site
featureid=com.ibm.team.rtc.server.feature

custom properties:

com.ibm.team.repository.provision.profile
/ws/profile.ini

com.ibm.team.server.configURL
file:/ws/teamserver.properties


log4j.configuration
file:/ws/log4j.properties

To me your custom properties look like you are running on Linux but your

profile.ini suggests that you are on Windows. If you are running on
Windows, custom properties should be like:

com.ibm.team.repository.provision.profile
D:/JazzTeamServer-1.0M6/jazz/profile.ini

com.ibm.team.server.configURL
file:///D:/JazzTeamServer-1.0M6/jazz/teamserver.properties

log4j.configuration
file:///D:/JazzTeamServer-1.0M6/jazz/log4j.properties

depending on where your profile.ini, teamserver.properties and
log4j.properties are located

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yu wang (4886044) | answered Apr 16 '08, 9:53 p.m.
hi haeberm,
I follow your comments and setup successfully.
Thansk a lot.

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yu wang (4886044) | answered Apr 17 '08, 4:56 a.m.
after I access https://hostname:9443/jazz/admin and https://hostname:9443/jazz/seup successfully.

but failed to log into system using Client.
the message is "Unknow user ADMIN"

I Search user in https://hostname:9443/jazz/admin
it display "No matching users found" .

so I think Maybe I am wrong step.

who can help me confirm step.

1.install db2 v9.5/was 6.1.0.13
2.install RTC Application in WAS.
3.access https://hostname:9443/jazz/admin
4.Creating a project area.
5.setup RTC to support LDAP.

If I want to support LDAP,when should I setup Users

(https://localhost:9443/jazz/setup#action=com.ibm.team.repository.wizard.setupUsers
)

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Michael Haeberlen (8164) | answered Apr 17 '08, 12:18 p.m.
openeis wrote:
after I access https://hostname:9443/jazz/admin and
https://hostname:9443/jazz/seup successfully.

but failed to log into system using Client.
the message is "Unknow user ADMIN"

I Search user in https://wci146.cn.ibm.com:9443/jazz/admin
it display "No matching users found" .

so I think Maybe I am wrong step.

who can help me confirm step.

1.install db2 v9.5/was 6.1.0.13
2.install RTC Application in WAS.
3.access https://hostname:9443/jazz/admin
4.Creating a project area.
5.setup RTC to support LDAP.

If I want to support LDAP,when I should setup Users

(https://localhost:9443/jazz/setup#action=com.ibm.team.repository.wizard.setupUsers
)

this wiki page should help:


https://jazz.net/wiki/bin/view/Main/ServerSetupForLdapConfigurationM6

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yu wang (4886044) | answered Apr 22 '08, 3:54 a.m.
I follow https://jazz.net/wiki/bin/view/Main/ServerSetupForLdapConfigurationM6
to setup bluepages LDAP.
I use the docs of beta2 bluepages LDAP.
(except :1.Open the teamserver.properties and uncomment the following line
com.ibm.team.repository.ws.allow.guest.access = false
Save the file).
but I connect server using client.The message is the following:
failed to log into hostname.
return code 302 from http request :found.

when I create user by web ui,the message is the following :
Error fetching user registry information. Please check your user registry configuration.
Bad Request


my https://localhost:9443/jazz/setup config:
LDAP Registry Location:ldap://xxxxxx.xxx.com :636
User Name:same as sametime(mail)
Password:******
Base User DN:o=ibm.com
User Property Names Mapping:userId=uid,name=cn,emailAddress=mail

Base Group DN:ou=myteamgroup in xxxxxx.xxx.com,dc=ibm,dc=com

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Michael Haeberlen (8164) | answered Apr 23 '08, 3:18 p.m.
openeis wrote:
I follow
https://jazz.net/wiki/bin/view/Main/ServerSetupForLdapConfigurationM6
to setup bluepages LDAP.
I use the docs of beta2 bluepages LDAP.
(except :1.Open the teamserver.properties and uncomment the following
line
com.ibm.team.repository.ws.allow.guest.access = false
Save the file).
but I connect server using client.The message is the following:
failed to log into hostname.
return code 302 from http request :found.

when I create user by web ui,the message is the following :
Error fetching user registry information. Please check your user
registry configuration.
Bad Request


my https://localhost:9443/jazz/setup config:
LDAP Registry Location:ldap://xxxxxx.xxx.com :636
User Name:same as sametime(mail)
Password:******
Base User DN:o=ibm.com
User Property Names Mapping:userId=uid,name=cn,emailAddress=mail

Base Group DN:ou=myteamgroup in xxxxxx.xxx.com,dc=ibm,dc=com

when you get a 302 in your client then you have probably specified your

repository connection as "http://localhost:9080/..." instead of
"https://localhost:9443/...".

If you continue to have trouble, you can check in sametime if I'm online
and ping me so we can chat about it and try to resolve.

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yu wang (4886044) | answered Apr 23 '08, 10:00 p.m.
Thanks !
I will ping you when you are online

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