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Customizing email notification format

is there a way to customize the content of the notification mails sent to users?

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Yes, it is possible to configure the emails that are sent to users. 

For information on how to customize the team invitation emails, see http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m1/index.jsp?topic=%2Fcom.ibm.jazz.platform.doc%2Ftopics%2Ft_specifying_team_invitation.html .

For information on how to customize the email sent for other actions like Approvals, Messages @ Me, and Work Item Changes, see https://jazz.net/library/article/957 .
Daniel Toczala selected this answer as the correct answer

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Hi Lauren,

I appreciate your reply.

As per my knowledge this facility is avialble for RTC 4.0 and above. I am using RTC 3.0.1.1 . Is this feature is available in 3.0.1.1?

no.. customization of email is only available on RTC 4.x and above

Thanks Sam for you input.


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I am also looking for informaiton on if this is possible and if so how to do so.
is there a way to customize the content of the notification mails sent to users?

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I am also looking for informaiton on if this is possible and if so how to do so.

Regards,

Prasad

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Question asked: Aug 05 '10, 1:13 p.m.

Question was seen: 6,355 times

Last updated: Feb 14 '13, 11:07 p.m.

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