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question asked: Aug 05 '10, 1:13 p.m.
question was seen: 6,316 times
last updated: Feb 14 '13, 11:07 p.m.

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Customizing email notification format

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Luis Mariano Guerra (1●1) | asked Aug 05 '10, 1:13 p.m.
is there a way to customize the content of the notification mails sent to users?

Accepted answer

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Lauren Hayward Schaefer (3.3k●1●17●27) | answered Feb 14 '13, 6:54 a.m.
JAZZ DEVELOPER
Yes, it is possible to configure the emails that are sent to users. 

For information on how to customize the team invitation emails, see http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m1/index.jsp?topic=%2Fcom.ibm.jazz.platform.doc%2Ftopics%2Ft_specifying_team_invitation.html .

For information on how to customize the email sent for other actions like Approvals, Messages @ Me, and Work Item Changes, see https://jazz.net/library/article/957 .
Daniel Toczala selected this answer as the correct answer
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Prasad Mandre commented Feb 14 '13, 7:11 a.m.

Hi Lauren,

I appreciate your reply.

As per my knowledge this facility is avialble for RTC 4.0 and above. I am using RTC 3.0.1.1 . Is this feature is available in 3.0.1.1?

sam detweiler commented Feb 14 '13, 9:11 a.m.

no.. customization of email is only available on RTC 4.x and above

Prasad Mandre commented Feb 14 '13, 11:07 p.m.

Thanks Sam for you input.

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Jason Batliner (66●1●8●6) | answered Aug 10 '10, 9:21 a.m.
I am also looking for informaiton on if this is possible and if so how to do so.
is there a way to customize the content of the notification mails sent to users?
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Prasad Mandre (25●2●10●14) | answered Feb 14 '13, 6:45 a.m.

I am also looking for informaiton on if this is possible and if so how to do so.

Regards,

Prasad

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