RTC and Synergy integration question
Sasha Rekhter (51●1●1)
| asked Aug 25 '10, 11:39 a.m.
retagged Aug 29 '13, 7:29 a.m. by John Carolan (716●1●6)
Hi All,
My question is about RTC and Synergy integration which is available now. For example I have an RTC defect related to Synergy task. Will RTC defect be closed automatically while completing the related Synergy task? Thanks. Sasha. |
One answer
Geoffrey Clemm (30.1k●3●30●35)
| answered Aug 25 '10, 5:05 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
No, you would have to do that as an explicit action.
For example, after completing the Synergy task, you would click on the link to the RTC defect, and then execute the "close" action on the RTC defect. In general, there often will be additional information required as part of the close action, so it would not be something that could be performed automatically as part of the complete task action. Cheers, Geoff On 8/25/2010 11:53 AM, SASHAREK wrote: Hi All, |
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