Found more than one contributor with userId
Unfortunately we have a user id 'c065717' and another 'C065717' in Jazz User Database.
This error happens when that user tries to login:
Advanced Properties / Use case insensitive user ID matching -> true What can I do in this case? Is it possible remove one of them? |
3 answers
Unfortunately we have a user id 'c065717' and another 'C065717' in Jazz User Database.
Advanced Properties / Use case insensitive user ID matching -> true What can I do in this case? Is it possible remove one of them? Hi Do you want both these users? If so - you need to turn Advanced Properties / Use case insensitive user ID matching -> true to False so it recognizes these as two separate users. regards anthony |
Geoffrey Clemm (30.1k●3●30●35)
| answered Aug 18 '10, 4:46 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
My understanding of Bruno's question is that he doesn't want both of
those user ID's in the system (i.e., he wants case-insensitive user ID matching, but that he got two users whose user ID's differ only by case, which is blocking that user from logging in). So he wants to know how to delete one of those user ID's, so the user with that ID can log in without that error. Did I get that right, Bruno? Cheers, Geoff On 8/18/2010 4:22 PM, kesterto wrote: bruno.bragawrote: Hi Do you want both these users? If so - you need to turn Advanced Properties / Use case insensitive user ID matching - true to False so it recognizes these as two separate users. regards anthony |
My understanding of Bruno's question is that he doesn't want both of Yes :) Just that. Sorry I wrote too fast and it was not clear enough. User C065717 is archived and c065717 can't log-in using case-insensitive. I think this is a bug but now I found a workaround: - Go to advanced configuration page in the web UI - Change the "User Registry Type" property to "UNSUPPORTED" - Open the user record in the Web UI or the Eclipse UI - Since we are using Unsupported user registry, the Jazz web UI or the Eclipse UI would allow you to update the user id information The workaround is: rename the archived user id to something else. https://jazz.net/wiki/bin/view/Main/LDAPFAQ |
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