RRC 2.0.0.2 install gives NPE
I'm trying to install RRC 2.0.0.2ifix001. The client will install OK, but when I try the server... I get the the "Install Packages" page, select Version 2.0.0.2 iFix001 and click "Next".
At that point I get a "Problem Occurred" popup, that tells me I', getting a NullPointerException. The "Details" button does not add anything further. If I click "OK", I get to see a message:
Failed to load bundle com.ibm.rational.teamconcert.install.check.serverrunning.
I can't proceed at that point. I get the same error if I attempt to install RRC 2.0.0.2 (without the iFix) too. This is attempting to install to Windows 7 64 bit.
Any advice?
At that point I get a "Problem Occurred" popup, that tells me I', getting a NullPointerException. The "Details" button does not add anything further. If I click "OK", I get to see a message:
Failed to load bundle com.ibm.rational.teamconcert.install.check.serverrunning.
I can't proceed at that point. I get the same error if I attempt to install RRC 2.0.0.2 (without the iFix) too. This is attempting to install to Windows 7 64 bit.
Any advice?
2 answers
Well I managed to luck out and guess a resolution...
When I run the installer from the launchpad.exe in the rrcs_setup directory or from install.exe in the rrcs_setup\installerimage_win32 it gives the error.
I already had InstallationManager installed. So I added ...\RRCS_SETUP\disktag.inf as repository location in the existing installation manager setup. Then it worked and I could install with no errors.
I'm not sure why - I haven't had to do this for any other jazz product server or client install.
When I run the installer from the launchpad.exe in the rrcs_setup directory or from install.exe in the rrcs_setup\installerimage_win32 it gives the error.
I already had InstallationManager installed. So I added ...\RRCS_SETUP\disktag.inf as repository location in the existing installation manager setup. Then it worked and I could install with no errors.
I'm not sure why - I haven't had to do this for any other jazz product server or client install.