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IBM Jazz Team Server v4.0.5 setu


Vibi Varughese (111) | asked Jan 16 '14, 12:28 p.m.

Hi All,

I am in the process of installing and setting up IBM Jazz Team Server v4.0.5. In the process of setup I encountered two issues: 

The IBM Jazz Team Server/RRC v 4.0.5 installation succeeds and the server starts up without errors; but the express (and custom) setup keeps failing while finalizing  the Requirements Management application.

[Please note that the steps below were performed during installation/setup:

  • Disabled User Account Control Settings
  • Installed RRC v 4.0.5 as Administrator outside of Program Files (D:\IBM\)
  • Started Jazz Team Server as Administrator]

The error message in the logs are as follows: 

jts.log 

com.ibm.team.repository.common.transport.ServiceActivationDisabledException: CRJAZ1479I An attempt was made to activate the "com.ibm.team.dashboard.service.internal.DashboardService" service during a period when activation was disabled.  This occurs most often when the server is coming down. 

at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:728) 


rm.log 

2014-01-12 01:04:51,047 [        http-bio-9443-exec-200] ERROR ibm.rdm.fronting.server.rrs.publish.PublishService  - Server Error: Entry [e6e7d0e2f7ab607e] 

com.ibm.rdm.fronting.server.exception.ServiceUnavailableException: CRRRS5730E  Server requires configuration 


I would appreciate any help to resolve this issue.

Thanks in advance

Vibi


Comments
Bas Bekker commented Jan 20 '14, 1:38 p.m.
JAZZ DEVELOPER

Hi Vibi, to verify if RM got registered correctly, check:
/jts/admin -> menu Server -> Registered Applications, and see if RM appears.
If not, from your browser try: https://<your host:port>/rm/scr and see if you get a rdf/xml response back.



Vibi Varughese commented Jan 20 '14, 5:46 p.m.
Thanks for your response!

I do see 4 applications on the Registered Applications page

/admin
/ccm
/qm
/rm
Also I receive a rdf/xml response back from  https://<host:port>/rm/scr 
Thanks
Vibi

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Stephanie Bagot (2.1k1513) | answered Jan 16 '14, 12:41 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
The error related to JTS can come from a variety of reasons. What is the caused by exception in that stack trace?
A screenshot from the web UI registration page may help as well.

The RM error is related to the registration error - RM expects you to register the application to JTS and finalize the RM setup.

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