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Problems when trying to archive (delete) a requirement WI


Claudia Callegari (44449871) | asked May 28 '10, 11:13 a.m.
When trying to archive (delete) an existing requirement on a project area, I get a message saying it was archived, but the requirement is still shown in the requirements view.
I also noticed that after this operation, if you try to add a comment and save the work item, you get an error message "Save work item failed".

Steps to reproduce:
=============
Open RQM project area.
Select "Requirements -- View Requirements".
Check that you have at least 1 requirement that can potentially be deleted. If not, go and create 1 requirement.
Select the requirement you want to archive (delete).
Using the action bar, select "Archive" button.
Confirm that you want to archive (delete) the selected requirement.

-- You will be shown a message saying "Deleting requirments -- Completed", but the requirement will still be there.

Additional comments:
==============
We are using RQM 2.0.1
This DOES NOT happen on every template, but I have checked the roles and permissions and everybody can delete a work item on the project area.

Ideas? Thanks in advance.
-- Claudia Callegari

One answer



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Mithila Nayak (8672) | answered Jun 04 '10, 3:31 a.m.
Hi,

As per our observation, RQM 2.0.1 do have intermittent issues. In cases like this try re-starting your RQM server. Sometimes just closing all the RQM web instance and re-login works fine.

Thanks,
Mithila

When trying to archive (delete) an existing requirement on a project area, I get a message saying it was archived, but the requirement is still shown in the requirements view.
I also noticed that after this operation, if you try to add a comment and save the work item, you get an error message "Save work item failed".

Steps to reproduce:
=============
Open RQM project area.
Select "Requirements -- View Requirements".
Check that you have at least 1 requirement that can potentially be deleted. If not, go and create 1 requirement.
Select the requirement you want to archive (delete).
Using the action bar, select "Archive" button.
Confirm that you want to archive (delete) the selected requirement.

-- You will be shown a message saying "Deleting requirments -- Completed", but the requirement will still be there.

Additional comments:
==============
We are using RQM 2.0.1
This DOES NOT happen on every template, but I have checked the roles and permissions and everybody can delete a work item on the project area.

Ideas? Thanks in advance.
-- Claudia Callegari

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