The work item templates are stored as attachments to the project area.
You can see them if you open the Process Configuration tab of the
process area. In particular, look in:
Project Configuration -> Configuration Data -> Work Items (advanced)

There is a button there to "remove" a template, so that takes care of
the "delete" case.
What did you have in mind by "organize"?
WRT edit, I believe you have to:
- instantiate the template
- modify the resulting work items
- create a new template
The downside of this approach is that you cannot delete work items,
which means that you are stuck with those scratch work items that you
created just to edit the template. Note that you can move those work
items over to some "template editing" project, to get them out of the
way, and then re-edit those work items whenever you need to edit that
template, instead of instantiating a new set.

work item team: am I missing anything here?

Cheers,
Geoff



benjamin.chodroff wrote:

I cannot find a way to delete, edit, or organize work item templates.
I did not see how to in the help -- are these use cases supported?

Geoff,

you covered the scenarios supported in 2.0.0.2.

Thanks for the good summary,
Jan.


--
Jan Wloka
Jazz Work Item Team



On Mon, 25 Jan 2010 03:31:41 +0100, Geoffrey Clemm
<geoffrey> wrote:

The work item templates are stored as attachments to the project area.
You can see them if you open the Process Configuration tab of the
process area. In particular, look in:
Project Configuration -> Configuration Data -> Work Items (advanced)

There is a button there to "remove" a template, so that takes care of
the "delete" case.
What did you have in mind by "organize"?
WRT edit, I believe you have to:
- instantiate the template
- modify the resulting work items
- create a new template
The downside of this approach is that you cannot delete work items,
which means that you are stuck with those scratch work items that you
created just to edit the template. Note that you can move those work
items over to some "template editing" project, to get them out of the
way, and then re-edit those work items whenever you need to edit that
template, instead of instantiating a new set.

work item team: am I missing anything here?

Cheers,
Geoff



benjamin.chodroff wrote:
I cannot find a way to delete, edit, or organize work item templates.
I did not see how to in the help -- are these use cases supported?

Jan,

Why has been decided to place the work item template management under the advanced license? We are using the express version of RTC. Is there a way that we can manage the templates?

Kor Meelker
Koopman International

Geoff,

you covered the scenarios supported in 2.0.0.2.

Thanks for the good summary,
Jan.


--
Jan Wloka
Jazz Work Item Team



On Mon, 25 Jan 2010 03:31:41 +0100, Geoffrey Clemm
<geoffrey> wrote:

The work item templates are stored as attachments to the project area.
You can see them if you open the Process Configuration tab of the
process area. In particular, look in:
Project Configuration -> Configuration Data -> Work Items (advanced)

There is a button there to "remove" a template, so that takes care of
the "delete" case.
What did you have in mind by "organize"?
WRT edit, I believe you have to:
- instantiate the template
- modify the resulting work items
- create a new template
The downside of this approach is that you cannot delete work items,
which means that you are stuck with those scratch work items that you
created just to edit the template. Note that you can move those work
items over to some "template editing" project, to get them out of the
way, and then re-edit those work items whenever you need to edit that
template, instead of instantiating a new set.

work item team: am I missing anything here?

Cheers,
Geoff



benjamin.chodroff wrote:
I cannot find a way to delete, edit, or organize work item templates.
I did not see how to in the help -- are these use cases supported?