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Rick Spagna (11●2) | asked Dec 31 '20, 2:04 p.m. Hi, Let me first apologize as this is a rather lengthy post. But as you will see, I've done a lot in trying to get this error fixed. I have setup a Build Forge 8.0.0.17 server on RHEL 7.8. I have builds running on Windows and AIX from it. I am having trouble with the "Test Connection" to a RHEL 7.8 VM, where the agent is also at the 8.0.0.17 level. Here's the output from the Test Connection:     200 HELLO - BuildForge Agent v8.0.0.17-0-131     320 AUTH AuthOk["optimbuild"]     320 SET EnvSet["BF_AGENT_VERSION","8.0.0.17-0-131"]     320 SET EnvSet["BF_AGENT_PLATFORM","linux 3.10.0-1127.el7.x86_64 #1 SMP Tue Feb 18 16:39:12 EST 2020"]     320 EXEC Locale["C"]     320 PTY Pty[*PtyPipe]     320 EXEC Locale["C"]     320 EXEC ExecShellPath["/bin/bash"]     300 HEARTBEAT 1     310 * SUNIL: BFBUFSIZ:[20000]      310 * EXEC: /bin/bash: 13     320 EXEC LeavingTemp["/tmp/bffJS2iN"]     310 PLAT linux 3.10.0-1127.el7.x86_64 #1 SMP Tue Feb 18 16:39:12 EST 2020     251 RESULT 13     260 EOR You'll note from the above that the temp file is kept as I uncommented the leave_tmp_file line in /etc/bfagent.conf as a result of reading this: https://jazz.net/forum/questions/144146/buildforge-agent-status-functional-failure I have read the documentation about invoking this from the command line. Here is what I get from that (the same error):     optimbld:/export/local>telnet opvdtstr01.utp.unicomglobal.com 5558     Trying 10.130.45.21...     Connected to opvdtstr01.utp.unicomglobal.com (10.130.45.21).     Escape character is '^]'.     200 HELLO - BuildForge Agent v8.0.0.17-0-131     username optimbuild     password *********     cmd ping     go     320 AUTH AuthOk["optimbuild"]     320 SET EnvSet["BF_AGENT_VERSION","8.0.0.17-0-131"]     320 SET EnvSet["BF_AGENT_PLATFORM","linux 3.10.0-1127.el7.x86_64 #1 SMP Tue Feb 18 16:39:12 EST 2020"]     320 EXEC Locale["C"]     320 PTY Pty[*PtyPipe]     320 EXEC Locale["C"]     320 EXEC ExecShellPath["/bin/bash"]     300 HEARTBEAT 1     310 * SUNIL: BFBUFSIZ:[20000]     310 * EXEC: /bin/bash: 13     320 EXEC LeavingTemp["/tmp/bfm9eIHn"]     310 PLAT linux 3.10.0-1127.el7.x86_64 #1 SMP Tue Feb 18 16:39:12 EST 2020     251 RESULT 13     260 EOR     quit     210 GOODBYE - BuildForge Agent v8.0.0.17-0-131     Connection closed by foreign host.     optimbld:/export/local>      I can execute /tmp/bfm9eIHn when logged into the Agent VM (opvdtstr01) with the optimbuild ID:     [optimbuild@opvdtstr01 /]$ /bin/bash /tmp/bfm9eIHn     [optimbuild@opvdtstr01 /]$ echo $?     0     [optimbuild@opvdtstr01 /]$ /tmp/bfm9eIHn     [optimbuild@opvdtstr01 /]$ echo $?     0     [optimbuild@opvdtstr01 /]$ Note that the sysconf command works:     optimbld:/export/local>telnet opvdtstr01.utp.unicomglobal.com 5558     Trying 10.130.45.21...     Connected to opvdtstr01.utp.unicomglobal.com (10.130.45.21).     Escape character is '^]'.     200 HELLO - BuildForge Agent v8.0.0.17-0-131     username optimbuild     password *     cmd sysconf     go     320 AUTH AuthOk["optimbuild"]     310 PLAT linux 3.10.0-1127.el7.x86_64 #1 SMP Tue Feb 18 16:39:12 EST 2020     310 * CPU_ARCH X86     310 * CPU_MANUFACTURER Intel     310 * CPU_MODEL 686     310 * CPU_MHZ 2000     310 * CPU_LOAD1 0.000     310 * CPU_LOAD5 0.010     310 * CPU_LOAD15 0.050     310 * NUM_CPU 4     310 * MEM_PAGESIZE 4096     310 * MEM_TOTAL 64266     310 * MEM_FREE 59759     310 * MEM_LOAD 7     310 * NET_FQDN opvdtstr01.utp.unicomglobal.com     310 * NET_HWADDR 00:50:56:90:25:95     310 * NET_IFACE ens192     310 * NET_IPV 4     310 * NET_IPV4 10.130.45.21     310 * NET_IPV6 fe80::250:56ff:fe90:2595%ens192     310 * OS_HOSTID 820     310 * OS_SYSNAME Linux     310 * OS_VERSION #1 SMP Tue Feb 18 16:39:12 EST 2020     310 * OS_RELEASE 3.10.0-1127.el7.x86_64     310 * OS_MACHINE x86_64     320 EXEC SysconfDone     251 RESULT 0     260 EOR     quit     210 GOODBYE - BuildForge Agent v8.0.0.17-0-131     Connection closed by foreign host.     optimbld:/export/local> So I looked at the pam. If I remove /etc/pam.d/bfagent, I get this:     com.buildforge.services.common.api.APIException: CRRBF0158I: unknown account. Unable to set user account to (optimbuild). Please check whether username and password in ServerAuth are right. So it appears that pam is working. It appears that it was initially set as a copy of sshd:     [optimbuild@opvdtstr01 pam.d]$ diff sshd bfagent     [optimbuild@opvdtstr01 pam.d]$ I also found this information: https://www.ibm.com/support/pages/node/142873 But I get this:     [root@opdvl6 db2inst1]# cd /home/buildforge/Platform     [root@opdvl6 Platform]# export BF_AGENT_DEBUG=1     [root@opdvl6 Platform]#  export BF_SERVERTEST_DEBUG=1     [root@opdvl6 Platform]# export BFDEBUG_SQL_PREPARE=1     [root@opdvl6 Platform]# export BFDEBUG_SQL_DO=1     [root@opdvl6 Platform]# env | grep BF     BFDEBUG_SQL_DO=1     BFDEBUG_SQL_PREPARE=1     BF_SERVERTEST_DEBUG=1     BF_AGENT_DEBUG=1     [root@opdvl6 Platform]# ./bfservertest opvdtstr01.utp.unicomglobal.com     install_driver(DB2) failed: Can't load 'auto/DBD/DB2/DB2.so' for module DBD::DB2: auto/DBD/DB2/DB2.so: cannot open shared object file: No such file or directory at /PerlApp/DynaLoader.pm line 212.      at perlapp line 1018     Perhaps a required shared library or dll isn't installed where expected      at /PerlApp/BuildForge/DB/Handle.pm line 110     [root@opdvl6 Platform]#  Also note that from this same server, I can successfully "Test Connection" to a 7.1.3.2 agent running on RHEL 4:     200 HELLO - BuildForge Agent v7.1.3.2-0-0012     320 AUTH AuthOk["optimbld"]     320 SET EnvSet["BF_AGENT_VERSION","7.1.3.2-0-0012"]     320 SET EnvSet["BF_AGENT_PLATFORM","linux 2.6.9-78.ELsmp #1 SMP Wed Jul 9 15:39:47 EDT 2008"]     320 EXEC Locale["en_US.UTF-8"]     320 PTY Pty[*PtyPipe]     320 EXEC Locale["en_US.UTF-8"]     320 EXEC ExecShellPath["/bin/bash"]     300 HEARTBEAT 1     310 *      310 PLAT linux 2.6.9-78.ELsmp #1 SMP Wed Jul 9 15:39:47 EDT 2008     320 PING PingOk     251 RESULT 0     260 EOR      And I can also "Test Connection" to a 7.1.2.2 agent runnning RHEL 5.1:     200 HELLO - BuildForge Agent v7.1.2.2-1-0100     320 AUTH AuthOk["optimbld"]     320 SET EnvSet["BF_AGENT_VERSION","7.1.2.2-1-0100"]     320 SET EnvSet["BF_AGENT_PLATFORM","linux 2.6.18-371.11.1.el5 #1 SMP Mon Jun 30 04:53:12 EDT 2014"]     320 EXEC Locale["C"]     320 PTY Pty[*PtyPipe]     320 EXEC Locale["C"]     320 EXEC ExecShellPath["/bin/bash"]     300 HEARTBEAT 1     310 * TERM environment variable not set.     310 PLAT linux 2.6.18-371.11.1.el5 #1 SMP Mon Jun 30 04:53:12 EDT 2014     320 PING PingOk     251 RESULT 0     260 EOR As return code 13 signifies a permissions error, I've even tried changing the permissions on the /home/optimbuild directory and the .bash* files within the directory. So, again, I can successfully "Test Connection" to agents on RHEL 4 and 5, but not to the one on 7.8. HELP!! Thanks, Rick Spagna

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