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question asked: Mar 09 '19, 11:15 a.m.
question was seen: 1,259 times
last updated: Mar 11 '19, 6:11 p.m.

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arabic character replaced with the "#" symbol when exporting a test asset as a PDF.

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Remon Yousri (13●2) | asked Mar 09 '19, 11:15 a.m.

In Quality Management (/qm) when try to export to PDF a Test Scripts that have arabic characters a "#" symbol appear insted of the arabic characters

I followed http://www-01.ibm.com/support/docview.wss?uid=swg21405315, and change the default English Font to KacstBook but the  com.ibm.rqm.integration.service.fop.FOPService does not even exist

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Monika Rajput (256●1●2) | answered Mar 11 '19, 6:15 a.m.
Hi Remon,

These settings you can find under com.ibm.rqm.print.render.fop.FopDocumentRenderingService in Print Component Section.

Thanks,
Monika Rajput
Remon Yousri selected this answer as the correct answer
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Remon Yousri commented Mar 11 '19, 1:18 p.m.
Hi Monik,

                Thanks for your reply, I tried to change the Default English Font from Helvetica to KacstBook but still same issue!!!

Thanks
Remon Yousri
Remon Yousri commented Mar 11 '19, 6:11 p.m.
I installed Kacst-Book font on the Red hat linux then try again and it is working now, thanks Monika for your support


Thanks
Remon Yousri

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