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question asked: Sep 12 '18, 4:07 a.m.
question was seen: 1,073 times
last updated: Sep 12 '18, 4:07 a.m.

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Errors when opening Eclipse help

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Marko Tomljenovic (316●50●109) | asked Sep 12 '18, 4:07 a.m.

Hello,

we are using RTC 6.0.5 in our own Eclipse client but the same problem also appears in the official RTC 6.0.5 Eclipse client.
When clicking on menu "Help" and then on "Index" we get an exception in the error log.

java.io.FileNotFoundException: http://www.ibm.com:80/support/knowledgecenter/en/SSYMRC_6.0.5/index?origURL=SSYMRC_6.0.5/index
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
    at org.eclipse.help.internal.base.util.ProxyUtil.getStream(ProxyUtil.java:124)
    at org.eclipse.help.internal.base.remote.RemoteIndexProvider.getIndexContributions(RemoteIndexProvider.java:71)
    at org.eclipse.help.internal.index.IndexManager.readIndexContributions(IndexManager.java:88)
    at org.eclipse.help.internal.index.IndexManager.getIndex(IndexManager.java:55)
    at org.eclipse.help.HelpSystem.getIndex(HelpSystem.java:81)
    at org.eclipse.help.ui.internal.views.IndexPart$IndexProvider.getChildren(IndexPart.java:47)
    at org.eclipse.help.ui.internal.views.IndexPart$IndexProvider.getElements(IndexPart.java:64)
    at org.eclipse.jface.viewers.StructuredViewer.getRawChildren(StructuredViewer.java:1001)
    at org.eclipse.jface.viewers.ColumnViewer.getRawChildren(ColumnViewer.java:701)
    at org.eclipse.jface.viewers.AbstractTreeViewer.getRawChildren(AbstractTreeViewer.java:1349)
    at org.eclipse.jface.viewers.TreeViewer.getRawChildren(TreeViewer.java:341)
    at org.eclipse.jface.viewers.StructuredViewer.getFilteredChildren(StructuredViewer.java:907)
    at org.eclipse.jface.viewers.AbstractTreeViewer.getSortedChildren(AbstractTreeViewer.java:621)
    at org.eclipse.jface.viewers.AbstractTreeViewer.lambda$0(AbstractTreeViewer.java:817)
    at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
    at org.eclipse.jface.viewers.AbstractTreeViewer.createChildren(AbstractTreeViewer.java:795)
    at org.eclipse.jface.viewers.TreeViewer.createChildren(TreeViewer.java:596)
    at org.eclipse.jface.viewers.AbstractTreeViewer.createChildren(AbstractTreeViewer.java:766)
    at org.eclipse.jface.viewers.AbstractTreeViewer.internalInitializeTree(AbstractTreeViewer.java:1538)
    at org.eclipse.jface.viewers.TreeViewer.internalInitializeTree(TreeViewer.java:772)
    at org.eclipse.jface.viewers.AbstractTreeViewer.lambda$1(AbstractTreeViewer.java:1523)
    at org.eclipse.jface.viewers.StructuredViewer.preservingSelection(StructuredViewer.java:1458)

Can you please tell me where this URL is configured and why this URL is no more available if it has been configured in the official RTC client?

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