Errors when opening Eclipse help
Hello,
we are using RTC 6.0.5 in our own Eclipse client but the same problem also appears in the official RTC 6.0.5 Eclipse client.
When clicking on menu "Help" and then on "Index" we get an exception in the error log.
java.io.FileNotFoundException: http://www.ibm.com:80/support/knowledgecenter/en/SSYMRC_6.0.5/index?origURL=SSYMRC_6.0.5/index
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at org.eclipse.help.internal.base.util.ProxyUtil.getStream(ProxyUtil.java:124)
at org.eclipse.help.internal.base.remote.RemoteIndexProvider.getIndexContributions(RemoteIndexProvider.java:71)
at org.eclipse.help.internal.index.IndexManager.readIndexContributions(IndexManager.java:88)
at org.eclipse.help.internal.index.IndexManager.getIndex(IndexManager.java:55)
at org.eclipse.help.HelpSystem.getIndex(HelpSystem.java:81)
at org.eclipse.help.ui.internal.views.IndexPart$IndexProvider.getChildren(IndexPart.java:47)
at org.eclipse.help.ui.internal.views.IndexPart$IndexProvider.getElements(IndexPart.java:64)
at org.eclipse.jface.viewers.StructuredViewer.getRawChildren(StructuredViewer.java:1001)
at org.eclipse.jface.viewers.ColumnViewer.getRawChildren(ColumnViewer.java:701)
at org.eclipse.jface.viewers.AbstractTreeViewer.getRawChildren(AbstractTreeViewer.java:1349)
at org.eclipse.jface.viewers.TreeViewer.getRawChildren(TreeViewer.java:341)
at org.eclipse.jface.viewers.StructuredViewer.getFilteredChildren(StructuredViewer.java:907)
at org.eclipse.jface.viewers.AbstractTreeViewer.getSortedChildren(AbstractTreeViewer.java:621)
at org.eclipse.jface.viewers.AbstractTreeViewer.lambda$0(AbstractTreeViewer.java:817)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.eclipse.jface.viewers.AbstractTreeViewer.createChildren(AbstractTreeViewer.java:795)
at org.eclipse.jface.viewers.TreeViewer.createChildren(TreeViewer.java:596)
at org.eclipse.jface.viewers.AbstractTreeViewer.createChildren(AbstractTreeViewer.java:766)
at org.eclipse.jface.viewers.AbstractTreeViewer.internalInitializeTree(AbstractTreeViewer.java:1538)
at org.eclipse.jface.viewers.TreeViewer.internalInitializeTree(TreeViewer.java:772)
at org.eclipse.jface.viewers.AbstractTreeViewer.lambda$1(AbstractTreeViewer.java:1523)
at org.eclipse.jface.viewers.StructuredViewer.preservingSelection(StructuredViewer.java:1458)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at org.eclipse.help.internal.base.util.ProxyUtil.getStream(ProxyUtil.java:124)
at org.eclipse.help.internal.base.remote.RemoteIndexProvider.getIndexContributions(RemoteIndexProvider.java:71)
at org.eclipse.help.internal.index.IndexManager.readIndexContributions(IndexManager.java:88)
at org.eclipse.help.internal.index.IndexManager.getIndex(IndexManager.java:55)
at org.eclipse.help.HelpSystem.getIndex(HelpSystem.java:81)
at org.eclipse.help.ui.internal.views.IndexPart$IndexProvider.getChildren(IndexPart.java:47)
at org.eclipse.help.ui.internal.views.IndexPart$IndexProvider.getElements(IndexPart.java:64)
at org.eclipse.jface.viewers.StructuredViewer.getRawChildren(StructuredViewer.java:1001)
at org.eclipse.jface.viewers.ColumnViewer.getRawChildren(ColumnViewer.java:701)
at org.eclipse.jface.viewers.AbstractTreeViewer.getRawChildren(AbstractTreeViewer.java:1349)
at org.eclipse.jface.viewers.TreeViewer.getRawChildren(TreeViewer.java:341)
at org.eclipse.jface.viewers.StructuredViewer.getFilteredChildren(StructuredViewer.java:907)
at org.eclipse.jface.viewers.AbstractTreeViewer.getSortedChildren(AbstractTreeViewer.java:621)
at org.eclipse.jface.viewers.AbstractTreeViewer.lambda$0(AbstractTreeViewer.java:817)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.eclipse.jface.viewers.AbstractTreeViewer.createChildren(AbstractTreeViewer.java:795)
at org.eclipse.jface.viewers.TreeViewer.createChildren(TreeViewer.java:596)
at org.eclipse.jface.viewers.AbstractTreeViewer.createChildren(AbstractTreeViewer.java:766)
at org.eclipse.jface.viewers.AbstractTreeViewer.internalInitializeTree(AbstractTreeViewer.java:1538)
at org.eclipse.jface.viewers.TreeViewer.internalInitializeTree(TreeViewer.java:772)
at org.eclipse.jface.viewers.AbstractTreeViewer.lambda$1(AbstractTreeViewer.java:1523)
at org.eclipse.jface.viewers.StructuredViewer.preservingSelection(StructuredViewer.java:1458)
Can you please tell me where this URL is configured and why this URL is no more available if it has been configured in the official RTC client?
PS. The URL https://www.ibm.com/support/knowledgecenter/SSYMRC_6.0.5/ works fine.